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Account Manager role

Job Title

Account Manager role

RecruiterBarclay Meade
Industry SectorFMCG - Non Food, Manufacturing
LocationsHertfordshire, South East (Excl London)
Contract TypePermanent
Job CategoriesProject Management
Date Posted17 July 2017

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My client are currently looking for an Account Manager with proven experience in a Client/Customer Service role to support the Client Services Director in building excellent working relationships with both clients and retailers predominately by telephone.

The account manager will act as the liaison point for all queries relating to the distribution business. The Account Manager will need to work closely with my clients shared service centre and follow up on the tasks which have been assigned to them.

Location - Enfield
Salary - Competitive plus benefits

The roles and responsibilities of the account manager will be -

Expediting new release and campaign forecast information.
Manage campaigns – stock, pricing and communication
Liaise with Clients and the Operation regarding stock management.
To communicate both pro-actively and reactively with Client facing partners as circumstances dictate.
Ensure the appropriate actions are carried out by the shared service center on a daily basis (orders returns and claims handled on time, accurate) and escalade process issues
Participate when required with client or retailer’s meeting both on and off site
Collate and distribute KPI data both internally and externally
Reviewing Client distribution invoices
Work alongside/support Shared Service Centre to ensure client requirements are fulfilled according to SLA’s.

The ideal candidate for the role will have -

Proven interpersonal, verbal and written communication skills.
Excellent telephone manner
Expresses written ideas, thoughts, or facts in a clear, convincing, logical and organised way
Computer literate with proven administration skills
To be an effective and flexible member of the Client Services team.
Accuracy and attention to detail
Embraces teamwork; shares ideas / methods to improve performance
General understanding of clients and retailers business.

To apply for this position, candidates must be eligible to live and work in the UK

Barclay Meade acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Barclay Meade and may assist with processing your application.

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Recruiter: Barclay Meade
Tel: 0843 208 1255
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