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Carrier Co-ordinator

Job Title

Carrier Co-ordinator

Reference13916431001_751240
RecruiterMichael Page Procurement & Supply Chain
Industry SectorRoad & Rail Transportation, Transport & Distribution
Salary£25,000 to £30,000 per annum
Town/CityStoke on Trent
LocationsStaffordshire, West Midlands
Contract TypePermanent
Job CategoriesLogistics Jobs, Transport Jobs
Date Posted26 April 2018

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The Carrier Co-ordinator role will have the responsibility for the daily relationships with all carriers used on site. The role will involve interaction between customers and internal call centre colleagues.

Client Details

A well recognised UK brand name with a site based close to Stoke on Trent.

Description

The role of the Carrier Co-ordinator:
  • Managing the daily DC’s and third-party carrier requirements from both an inbound and outbound perspective.
  • Liaise with third party carriers, Distribution Centre and other areas of customer service daily to ensure the best customer journey.
  • Responsible for managing all third-party carriers using KPIs, Daily reporting and NPS feedback.
  • Maintain an effective working relationship with all third-party carriers to provide an efficient and effective service to the customers.
  • Identify commercial opportunities to reduce or control third party carrier costs.
  • Ability to analyse data to make confident decisions and continuously improve the service.

Profile

The Successful Carrier Co-ordinator Applicant:
  • Management of carriers daily/weekly/month KPI's
  • Good understanding of all carrier delivery types
  • Mentoring and responsibility of carrier related costs
  • Excellent analysis and interpretive skills with high attention to detail

Job Offer

Salary: £25,000 - £30,000

Hours: Monday - Friday (days)

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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