Contracts Manager - Peterborough - Anglia, Cambridgeshire

Reference	VC1110-98
Recruiter	NCR Purchasing & Supply
Industry Sector	FMCG - Food & Drink, Manufacturing
Salary	£44,000 to £48,000 per annum
Benefits	+ car
Town/City	Peterborough
Locations	Anglia, Cambridgeshire
Contract Type	Permanent
Job Categories	Logistics Jobs, Operations, Project Management
Date Posted	24 April 2012

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Job Description

FOOD MANUFACTURING

£43-£53,000 (likely salary £48,000) + car

Job Title; Contract Manager
Reports to; Head Of Customer Delivery
No. of direct reports: 4

Job Purpose
You will own the execution of Bag Supply Chain ensuring the highest levels of safety, customer service, operational performance and cost control through the effective management of 3rd Party Haulier contracts.

Main Duties & Responsibilities
Line Management: Direct line management responsibility for Pallets & Pallecons, Exports & Raws, Bill Payments & Admin and EU & Interfactory role holders. Lead, develop and inspire your team to deliver exemplar Customer Service within agreed cost constraints.
Contract Management: Oversight responsibility for the day to day management of 3PLs and other Logistics Suppliers in accordance with contracted standards.
Budget Management: Responsible for estimating and presenting an annual budget cost for all Bag activities and controlling spend within an agreed budget (and re-forecasted) allocation.
Customer Management: Responsible for executing Customer orders in accordance with customer expectations (On Time and In Full). Further responsible for the receipt and recording of all customer complaints within the customer experience database and for taking corrective action where the fault lies within the Bag Supply Chain Value stream.
Strategy: Responsible for setting the long-term vision for the Bag Supply Chain team and for the deployment of a CI strategy to deliver business objectives. Further responsible for supporting corporate goals & commercial development
Leadership: Responsible for example setting and role modelling of behaviours that accord with company values and inspires others to do likewise.

Measures of Success
Performance: Customer satisfaction performance is maintained at target (or better) consistently each period for:
" Delivery on Time
" In Full order quantity
" Customer Complaints
" Safety
Cost: Spend remains in-line (or better) than budget (or re-forecast).
Staff: Turnover/retention of staff remains within business target ranges.

PERSON SPECIFICATION

ESSENTIAL CRITERIA
Senior Management experience leading teams and business processes for at least 2 years.
A minimum of 5 years Logistics experience, ideally gained within a Blue-Chip 3rd Party Logistics provider.
Proven track record of leading change initiatives with tangible results
Exceptional Leadership skills
Excellent Communication skills
Mental agility and decisiveness
Interpersonal skills sufficient to build great team dynamics and influence laterally and upwards
Degree qualified (or equivalent)
High intelligence
Great communication skills
Gravitas
Loyalty
Willingness to learn quickly and work long hours to deliver results
Sense of humour/fun
Expertise in more than one business area

DESIRABLE CRITERIA
Supply chain knowledge, skills and experience highly desirable but not essential
Experience of using Lean/Six Sigma process improvement methodologies.
Masters Degree in Business Administration or Supply Chain/Logistics orientated disciplines.

This vacancy is being advertised by NCR (New Century Recruitment Ltd). The services advertised by NCR are those of an Employment Agency.

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Company Details

Recruiter:	NCR Purchasing & Supply
Tel:	0161 214 3000


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