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Customer Care Coordinator - English speaker

Job Title

Customer Care Coordinator - English speaker

ReferenceJ2441_465315
RecruiterPod Talent
Industry SectorNon-Grocery, Retail
Salary£23,000 per annum
Town/CityCity of London
LocationsGreater London, London
Contract TypePermanent
Job CategoriesLogistics Jobs
Date Posted15 September 2017

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Role: Customer Care Coordinator - English Speaker

Location: London



THIS ROLE IS GOING TO BE LEGEN….wait for it….DARY!! LEGENDARY!!

Pod is currently partnering with a high end, fun, funky brand that launched a few years ago. They are looking for a Customer Service Coordinator who can speaks Fluent English.



Your challenge:
  • Manage the OTD process of a number of UK customers
  • Contribute to CRM and customer engagement strategy
  • Manage customer communication through different channels (Voice, Email, Chat, Social)
  • Resolve queries raised by customers, sales manager or credit control using internal database
  • Provide fantastic communication to customers and sales managers



Your awesomeness:
  • Excellent communicator and with the best interpersonal skills ever
  • Problem analyst and problem solver with a ‘can do’ attitude
  • Must be Fluent in English
  • Enthusiastic and persuasive
  • Contact center experience in a bilingual enviorment



If you think this is the perfect timing to have a change of scenery just SUIT UP and please call Filipa Frazao on 0203 627 2420 or drop an email through to:[email removed]

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.

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Recruiter: Pod Talent
Tel: 0203 627 2420
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