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Customer Service Administrator

Job Title

Customer Service Administrator

Reference3091487_527762
EmployerHays
Industry SectorHealthcare & Education, Public Sector & Not For Profit
Salary£84 per day
Town/CityBirmingham
LocationsBirmingham, West Midlands
Contract TypePermanent or Interim
Job CategoriesCustomer Service
Date Posted04 September 2017

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Customer Service Administrator - Temporary Position (up to 6 months) - £10.50 per hour


Your new company

An exceptional opportunity working for a fantastic care company, within their customer service team.

Your new role

Your new role involves working in a call centre environment, whilst reporting to the call centre team leader. Your main roles will include managing incoming and outgoing calls to both clients and carers, managing and referring inbound complaints, follow and effectively implement correct procedures for incident reporting, as well as accurately inputting data monitoring systems.

What you’ll need to succeed

In order for you to be successful in this role you will need to have excellent interpersonal and team work skills, exceptional customer service and communication skills, have the ability to work in a fast paced environment, able to work with own initiative as well as in a team, you will have high levels of commitment and be a very flexible and adaptable individual, as well as having MS systems skills. You will be able to work shift work and be flexible to working evenings and weekends.


What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at [link removed]

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