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Customer Service Executive

Job Title

Customer Service Executive

ReferenceTD2528_019691
RecruiterVertical Advantage
Industry SectorFMCG - Food & Drink, Manufacturing
Salary£96 to £97 per annum
Town/CityLondon
LocationsGreater London, London
Contract TypePermanent
Job CategoriesCustomer Service
Date Posted19 July 2018

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The Organisation

A fantastic opportunity has arisen for a Customer Service Executive to join a highly-regarded FMCG business with household brands in the portfolio. The role has come about due to growth within the business.



The Role

This position will focus on end-to-end customer service, from order placement to delivery of products to the customers. Resolving any problems that arises/

Responsibilities will include but not limited to:
  • Ownership of end-to-end placement process.
  • 3PL managing for accuracy of delivery.
  • Working with the sales team to meet customer requirements.
  • Reporting performance against SLAs & KPIs.



The Person
  • Customer service experience in the FMCG industry.
  • Excellent communication skills both written and verbal.
  • Takes pride in their work with great attention to detail – even in administrative work.
  • 2nd language advantageous but not essential.

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Recruiter: Vertical Advantage
Tel: +44 (0)207 438 1565
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Headline Job
Senior Supply Chain Manager
London
Procurement Manager (Transformation / DDaT)
Croydon, Nottingham & Plymouth

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