United Kingdom | change country 

Supply Chain Jobs: A supply chain recruitment resource and the UK's best supply chain career opportunities

Headline Job
Senior Commercial Adviser - Foreign & Commonwealth...
London

Featured Jobs
Procurement Specialist
Leeds

Buyer Specialists - European Patent Office - Munich and, or The Hague
Munich and/or The Hague

Procurement Strategy and Policy Advisor
London
Procurement Opportunities - McCormick EMEA
UK, France, Poland, and Italy

Category Manager x 2 - West Berkshire Council
Newbury

Purchasing Manager
Manchester

Featured Recruiters

Customer service Order Fulfilment Manager

Job Title

Customer service Order Fulfilment Manager

ReferenceEMP399356_465519
RecruiterBarclay Meade
Industry SectorEngineering, Engineering - Other, Manufacturing, Manufacturing - Other
SalaryNegotiable
Town/CitySlough
LocationsHampshire, South East (Excl London)
Contract TypePermanent
Job CategoriesOperations
Date Posted15 September 2017

Back to Results Email a friend Print  Email DirectApply Now



My client are a global manufacturing organisation who are looking to recruit an order fulfilment manager to manage the order fulfilment department with responsibility for the accurate scheduling of production orders.

The main aim of this role will be to fulfill customer orders expectation and managing customer contact regarding delivery. This is a critical role for the business and will invole key stakeholder relationships.

Location - Slough
Salary - £45 - 50k

The key roles and responsibilities of this role will be -

Lead the OF team to ensure adherence to the Order Fulfilment process, and help develop the team and improve the accuracy of the process by identifying training needs.
Maintain departmental policies and procedures, and ensure the correct use of business systems within Order Fulfilment
Ensure all employees receive adequate training to perform their roles
Manage employee performance reviews
Work closely with other teams regarding customer address setups and credit control
Ensure accurate dating of the orders and scheduling of production to customer satisfaction, using the automated “available to promise” (ATP) as well as manual processes for special/project orders
Co-ordinate the ‘Consult Factory’ delivery requests, and order expedites
Coordinate the introduction of customer initiatives (e.g. Quick Ship)
Provide accurate date management and Late Cause Code entry
Work with Product Marketing to ensure the lead-time prospectus is accurate
Manage the warehouse pick list generation process for all business units
Drive improvement in Delivery Performance by measuring & monitoring service levels, carrying out Late Cause Code analysis and holding regular meetings with Production, Procurement and Logistics to review the schedule, communicate priorities and identify issues
To perform any nominated trade compliance duties and responsibilities as defined in the trade compliance procedure (QD26) and to escalate any suspicious transaction as per the same procedure
Other responsibilities or tasks that are within your skills and abilities, whenever reasonably instructed. The business reserves the right to make reasonable adjustments in line with business requirements. This job description is non-contractual and is for information and mutual understanding of both parties


The ideal candidate for the role of order fulfilment will -

Ideally hold an Engineering degree or similar
Demonstrates broad experience and understanding of order fulfilment processes in manufacturing environment
Excellent customer focus
Excellent communication and interpersonal skills, with previous supervisory or management experience.
Highly motivated, organised individual able to work well independently & within a team.
High level of energy & drive
Good level product knowledge would be an advantage
Strong MS Office skills, Oracle, CRM





To apply for this position, candidates must be eligible to live and work in the UK

Barclay Meade acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Barclay Meade and may assist with processing your application.

Back to Results Email a friend Print  Email DirectApply Now

Recruiter: Barclay Meade
Tel: 0843 208 1255
Recruiter Profile
View all jobs
http://www.supplychainrecruit.com
Headline Job
Procurement Strategy and Policy Advisor
London
Buyer Specialists - European Patent Office - Munic...
Munich and/or The Hague

Candidate Login

Candidate Registration
Apply for Jobs and / or opt into our Candidate database

Daily Job Alerts
New Jobs direct to your inbox

  Job of the Week  
Procurement Specialist
Leeds

Latest Jobs
Transport Planner
North Wales

Purchasing Manager
South West London

Production Scheduler - FTC
Greater Manchester

 
Home  |  Search Jobs  |  Find Leading Procurement & Supply Chain Recruiters  |  Blog  |  Client List  |  Contact  |  About Us   |  Jobs
Supply Chain Sitemap  |   Sitemap  |   Privacy Statement  |   Facebook  |   Twitter