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Customer Service Technician (Interim)

Job Title

Customer Service Technician (Interim)

Reference13950585001_827876
RecruiterMichael Page Procurement & Supply Chain
Industry SectorManufacturing, Manufacturing - Other
Salary£20,000 to £25,000 per annum
Town/CitySheffield
LocationsSouth Yorkshire, Yorkshire & Humber
Contract TypePermanent or Interim
Job CategoriesCustomer Service
Date Posted13 September 2018

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A brand new opportunity has arisen within Sheffield to join a global manufacturing business. The Customer Service role will initially start as an interim position with a view of it turning permanent.



Client Details



The client which I'm representing are a world leading manufacturer within it's field - A centre of excellence in technology, design and engineering. They are a business who truly believe in developing and delivering training methods which will drive the very best results. Due to growth they're looking for a Customer Service Technician to join their growing team on an interim basis.



Description

As the Customer Service Technician you will be responsible for the following:



  • Receive & respond to regular, repeat customer requests and enquiries



  • Compile costing & prepare quotations for equipment & parts



  • Liaise with the company’s service centres & satellite sales offices



  • Enters orders into the company system (SAP)



  • Undertake customer & compliance screening processes



  • Update and maintain enquiry, quotation and order registers



  • Coordinate with other operational departments





Profile

The successful candidate will ideally have the following key skills and responsibilities:

  • Previous experience within a manufacturing/engineering environment
  • A detailed, enthusiastic & driven work ethic
  • Commercially focused
  • Proven track record of customer service ethos
  • Interacts with customers by telephone and email to provide information and to ensure responsive service
  • Exposure to international business
  • Ability to communicate effectively in both spoken and written English
  • Must be immediately available





Job Offer

£20,000 - £25,000

3 month interim contract with a view of it going permanent

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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