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Engagement Manager

Job Title

Engagement Manager

RecruiterRobert Walters
Industry SectorOther
Salary£60,000 to £70,000 per annum
LocationsGreater London, London
Contract TypePermanent
Job CategoriesProject Management
Date Posted17 May 2017

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A new and exciting role as an Engagement Manager with a global consultancy in central London has come up. You will support the Senior Manager and will need excellent communication skills and stakeholder management.

Reporting to the Senior Manager of Client Services in London, this Engagement Manager will be responsible for the Supplier and Client relations across a variety of outsourced procurement projects within this consultancy.

Engagement Manager Key Responsibilities:
  • Relationship Management
  • Handle customer complaints about project execution across various business units
  • Negotiates on MSAs and SOWs
  • Proposal Development
  • Form pursuit team across Business / external partners if needed; positions client-facing team with client, explain client context, coach the pursuit team
  • Account Operations
  • Signs off on SOWs / Contracts and follows up with the client to sign off on the SOWS; acts as the next level of escalation for invoice disputes, payment release
  • Customer Prospecting, Provides client introductions, customer context
  • Account Planning and Review, Develop the Account Plan in conjunction with the other stakeholders; Develop relationship map, and market share analysis
  • Account Mining, Identifies the right contacts within the client organisation, secures meetings with the clients appropriately; sets appropriate agenda

Engagement Manager Experience and Skills:
  • Degree qualified
  • Strong Procurement Project knowledge as well as Supplier Relationship Management
  • Good Commercial Negotiation Skills
  • Consultancy experience would be desirable
  • Excellent communication skills

If you are career focused and want to take the next step, this Engagement Manager role is for you.

Apply today or email me on[email removed] to find out more.

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Recruiter: Robert Walters
Tel: N/A
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