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Freight Customer Service Administrator

Job Title

Freight Customer Service Administrator

RecruiterBis Henderson Recruitment
Industry SectorLogistics Services, Road & Rail Transportation, Sea Freight & Shipping, Transport & Distribution, Warehousing & Distribution
Salary£18,000 to £24,000 per annum
Town/CityHedge End
LocationsHampshire, South East (Excl London)
Contract TypePermanent
Job CategoriesCustomer Service, Import & Export, Logistics Jobs
Date Posted13 February 2019

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Freight Customer Service
Hedge End / Southampton

We are now recruiting for a Customer Service Administrator for a Logistics company based in Hedge End. You will need to have both customer services and Freight / Transport / Logistics experience.

You will be dealing with incoming Freight queries, via telephone and email. Also, negotiating rates with suppliers and customers. This is a great opportunity for a bright and hard working candidate that is looking to join fast paced and continuously growing logistics operation where customer service is paramount.

You will be responsible for raising orders, processing sales and purchase invoices and accurate data input. You will help coordinate and communicate all arrangements specific to the transport process transactions and be accountable for selecting from approved suppliers based on cost and commercial viability. They require candidates that are driven to succeed and will meet their KPI’s which will focus on timely and accurate invoicing and monitoring key shipment milestones. Excellent communication skills are required to maintain clear lines of communication with both customers and suppliers on a global basis.

Candidates will have previous experience in a similar customer service type position with at least 1-2 years exposure to freight forwarding. You will be IT literate with good Microsoft package skills.

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

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Recruiter: Bis Henderson Recruitment
Tel: 01604 876 345
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