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General Manager

Job Title

General Manager

RecruiterMichael Page Procurement & Supply Chain
Industry SectorLogistics Services, Transport & Distribution
Salary£50,000 to £60,000 per annum
Benefits+ benefits
Town/CityStoke on Trent
LocationsStaffordshire, West Midlands
Contract TypePermanent
Job CategoriesLogistics Jobs
Date Posted30 January 2018

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A forward thinking general manager needed for an award winning 3PL based in Stoke On Trent. A strong leader who will inspire, motivate, train and develop staff, whilst managing multiple and complex operation relationships across customer supplier and internal networks

Client Details

The Client is a market leading 3PL based in Stoke on Trent who take pride in their people. Their aim is to bring fresh thinking to the supply chain, responding intelligently to business change and developing agile, flexible logistics solutions that deliver to their customers needs.


Key responsibilities for the General manager
  • Provide leadership for a team of Operations Managers ensuring service delivery for the site and acting as a key point of contact for the customer with all operational elements.
  • Proactively build and sustain multiple customer relationships and where appropriate lead C4L activities to support the account
  • Give direction and monitor performance ensuring the site runs efficiently and effectively
  • Ensure effective communication throughout the operation, communicating planned requirements providing information on performance, company news and procedures
  • Ensure compliance to process and procedures
  • Achieve the "best in class" customer operations
  • lead the team to achieve greater levels of employee engagement
  • matrix manage multiple and complex operations relationships across customer supplier and internal networks
  • Ensuring an effective people resourcing take-on plan to meet the growing needs of the business
  • Proactively motivating the team to achieve planned targets and deadlines by providing guidance and encouragement
  • Ensure department operates in line with all company and customer procedures and requirements relating to Health and Safety
  • Ensure the operation operates all such systems to the mutual benefit of the customer and the company
  • Effectively manage customer relationships throughout all project phases design through to delivery


The successful general manager
  • Will be a strong leader who will be able to inspire a team with excellent communication skills.
  • Will ideally have experience of working for a 3PL
  • Be able to maintain effective relationships with customers, focusing on the customer s needs and gaining commitment
  • Experience in the automotive or retail sector would be preferred
  • Experience of leading a team, performance coaching, large scale employee engagement
  • A proven track record of process improvement and change
  • Be someone who is forward thinking and has a dynamic approach

Job Offer

A package of £50,000 - £60,000 + an impressive benefits package is available for the right candidate

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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