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GLOBAL CATEGORY MANAGERBPO /RESOLD HRO SERVICES

Job Title

GLOBAL CATEGORY MANAGERBPO /RESOLD HRO SERVICES

ReferenceJ13361
RecruiterThe Martin Veasey Partnership
Industry SectorServices
SalaryNegotiable
BenefitsCar Allowance Bonus & Benefits
Town/CityHemel Hempstead
LocationsBedfordshire, Berkshire, Buckinghamshire, East Midlands, East Sussex, Essex, Greater London, Hampshire, Hertfordshire, Kent, Leicestershire, Lincolnshire, London, Northamptonshire, Nottinghamshire, Oxfordshire, Rutland, South East (Excl London), Surrey, West Sussex
Contract TypePermanent
Job CategoriesPurchasing / Procurement Jobs
Date Posted16 May 2017

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GLOBAL CATEGORY MANAGER – BPO /RESOLD HRO SERVICES – FULL OR PART TIME OPPORTUNITY (4 DAYS)


“Interesting role combining Procurement/Category Management and Business Process Outsourcing for HR Services, Contingent & Permanent Professional Recruitment, L & D and Employee Benefits Categories”


C£65000 (Pro Rata for Part Time) + Car Allowance, Bonus & Benefits
Location:  Hertfordshire/Home Based/Northern Home Counties

Our client is a is a global leader, helping organizations transform their business-critical HR operations to deliver more effective and efficient people-critical services.  It employs c8000 employees in offices across 35 countries on five continents, supporting customers in more than 100 countries.  Essentially our client offers a complete enterprise service to organisations with a multi country workforce on a “one stop” global solution basis.


As a result of continued business growth, our client is seeking a Global Category Manager from the Business Process Outsourcing sector with specific experience of procuring resold categories such as HR consultancy, Contingent and Permanent Professional Services Recruitment, Learning and Development and Employee Benefits solutions.   The successful incumbent will work very closely with new business sales and bid teams to identify, source and procure third and fourth party international partners for outsourced HRO services categories as outlined above on behalf of global multinational clients.  The environment is fast paced and highly responsive requiring quick turnaround in terms of the sourcing and procurement process in support of international bids.  Our client is able to offer this role as a full time or part time 4-day equivalent role.  Although our client’s UK office is in Hertfordshire, there is also the option to work 1-2 days from home (for a 5-day week).  International travel may occasionally be required for this role.


The ideal candidate for this role will be university degree educated, preferably with CIPS and with a significant track record of sourcing and procurement of BPO, especially HRO services such as HR consultancy, Contingent and Permanent Professional Services Recruitment, Learning and Development and Employee Benefits solutions/services.  This experience may have been gained within a leading global consultancy house or international HR Business Process Outsourcer who operates a similar business model.  Key characteristics of your experience in addition to your professional category management expertise will be the ability to work with a wide range of clients, manage internal stakeholder relationships, selling the benefits, from a procurement perspective, of outsourced HRO services. 


The Role: 
• Responsible for the Procurement of Outsourcing services from strategy development to contract award to supplier management and supplier development for service providers/partners whose services are resold to clients.
• Working closely with sales and tender teams you will lead and drive negotiations and cost reduction projects working closely with multiple stakeholders both internally and externally, including third party service providers/suppliers, in disparate geographic locations globally.
• You will be responsible for data gathering and analysis in order to identify opportunities for cost reduction and to support the development of business cases as part of the sales/bid process to clients.
• You will be responsible for the due diligence process to ensure that suppliers meet our client’s stringent supplier accreditation process and quality standards and are able to deliver to the SLAs agreed with its customers.
• You will leverage offshore resource on an “as needed basis”, coaching and developing partners to support business growth and ensure excellent customer service and delivery.

The Ideal Person
• University degree educated.  MCIPS qualified.
• Professional category management expertise with a specialism in outsourced BPO and HRO services such as HR consultancy, Contingent and Permanent Professional Services Recruitment, Learning and Development and Employee Benefits solutions in an international environment.
• This experience may have been gained within a consultancy house or similar global BPO services provider or large multinational matrix environment.
• Experienced in sourcing, negotiating with and managing outsourced service providers.
• Ability to manage and deliver a number of projects simultaneously in an organised and timely manner.
• A proven track record operating at a strategic level.  Consultative and solutions driven style.
• A self-starter, capable of working independently but also with excellent communication, relationship building and team building skills to work with colleagues internationally on time critical bids, tenders and projects for blue chip multinational clients.
• Experience sourcing products for resell/ lead on the negotiation of product pricing (desirable)
• Experience of regulated environments (data protection and US Sarbannes Oxley Compliance highly desirable)
• Experience of using Ariba eSourcing or similar, to run RFP’s and RDQ’s, would be highly advantageous.
• High level of commercial acumen.  Excellent problem solving capabilities.
• Demonstrable success with stakeholder management at senior levels;
• Strong analytical skills;
• Strong interpersonal skills


In return our client offers an exciting, fast paced and high profile work environment where you really can make a key contribution to business growth.  This role is offered on a full or part time (4 day) week with the option of working from home 1-2 days. 
To apply without delay, please email your CV quoting reference  J13361  to [link removed] Telephone 01905 381 320 [link removed]

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Recruiter: The Martin Veasey Partnership
Tel: +44 (0)1905 381320
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