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Head of Distribution

Job Title

Head of Distribution

Reference13929706001_041374
RecruiterMichael Page Procurement & Supply Chain
Industry SectorTransport & Distribution, Warehousing & Distribution
Salary£65,000 to £73,000 per annum
Town/CityAvonmouth
LocationsAvon, South West
Contract TypePermanent
Job CategoriesLogistics Jobs, Warehousing Jobs
Date Posted26 June 2018

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- Head of Distribution based in Bristol for an exciting Brand

- Company with a fantastic Culture and great growth Opportunities

Client Details

My Client is a well know brand within the FMCG world. They specialise within the logistics distribution and supply chain sector; They are experiencing significant growth within retail, wholesale and e-commerce and are now looking for an individual to be as passionate about them as they are about their products.

Description

The Head of Distribution will be responsible for;
  • To create and foster an environment that ensures every customer who contacts Customer Service receives a first-class service.

  • To be accountable for driving sales performance for customer care teams.

  • Provide detailed reporting and analysis of departmental performance and sales.

  • To be proactive in ensuring all areas of the business are engaged, and any root cause analysis is fed back effectively, and SLA’s are clearly defined. (providing stakeholder management)

  • Regularly review action plans for process improvement and efficiency's in the department.



Warehouse

  • Oversee the running of the Avonmouth warehouse, optimising processes, improving efficiency, managing costs in line with budgets and ensuring customer satisfaction.

  • Manage KPIs and reporting across the supply chain, using the data drive improvement, accountability and transparency in performance.

  • Develop the use of IT within the supply chain to significantly improve service delivery.

  • Ensure that the warehouse can deliver in accordance with customers specifications E.g. specific packing requirements.

  • Manage the cost base within the Avonmouth site driving efficiency's, eliminating waste and optimising cost structure.

  • Review and manage the parcel and pallet carrier delivery network from the warehouse to customers, improving service levels, reliability and reducing cost.

  • Ensure export documentation is compliant with each relevant jurisdiction and develop processes to improve service delivery to international customers.



Profile





The successful candidate will be have exposure to the following;
  • Manage a customer care team
  • Manage a 100,000sqft warehouse
  • Liaise and contract with the 3rd Party provider

  • Self-motivated, enthusiastic and positive approach about their career
  • High personal standards and values
  • Proactive and assertive attitude
  • Dynamic both personally and professionally
  • Friendly and gracious attitude towards management, staff and customers
  • Ability to empathise with customers and have a high standard of etiquette
  • Open to continuous learning by improving performance by increasing own efficiency, initiate courses of action and willingly take on new responsibilities

Job Offer

The successful Head of Distribution will receive a salary of c£65,000 - £73,000

23 Days Holiday + Bank Holidays 10% Annual Bonus

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
Recruiter Profile
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