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Head Of Operational Systems (Retail Supply Chain)

Job Title

Head Of Operational Systems (Retail Supply Chain)

RecruiterPod Talent
Industry SectorGrocery, Retail
Salary£70,000 to £100,000 per annum
LocationsGreater London, London
Contract TypePermanent
Job CategoriesOperations
Date Posted18 September 2017

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I have partnered with an exciting start-up who have experienced phenomenal growth over the past 5 years need an experienced Head of Operational Systems to come on board and play a key role in their transition from a small to medium sized business.

As Head of Operational Systems, you’ll be responsible for all the software needed to transform an order into a physical box, successfully delivered on our customer’s doorstep – a critical part of the business. You’ll be working closely with the CTO, COO and a team of data scientists to help shape the future architecture, systems and processes.

Key Responsibilities

Shaping the technology architecture – They plan to use packaged systems for ERP, MRP as well as Warehouse Management and you will lead the selection and delivery.

Delivering large change initiatives – growing quickly means that you will need to manage a succession of large changes to the business. Be it additional sites, large software projects or proposition changes effecting the operational systems.

Building a world class team – they are just at the beginning of the journey and will be looking to significantly invest in technology talent going forwards. Helping to build a truly great team will be a hugely important part of what you do.

Driving innovation – They are not interested in building any old operation. They are looking to use technology to truly innovate to provide the best possible experience for customers and the most efficient operation for the business. For example, the use of historic pick data and deep learning algorithms to define the most optimal layout for warehouses, you will continue to drive this level of innovation going forwards.

Key capabilities

  • Proven track record in delivering ERP, MRP and/or warehouse management systems in an online retail environment
  • Ideally you have a strong software engineering background, with experience integrating packaged and bespoke software to deliver innovative technology platforms
  • Experience managing software vendors in both self-hosted and SaaS relationships
  • Experience of architecting systems in the public cloud (ideally AWS)
  • You have a fundamental understanding of the principles of Agile and lean development.
  • Excellent communication and presentation skills, whether to the engineering team, to business stakeholders or to our leadership team.
  • Experience working in a fast paced, high growth, technology focussed organisation.
  • Proven experience of creating a forward-thinking technology culture.


A salary of up to £100000 and competitive benefits package are on offer.

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.

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Recruiter: Pod Talent
Tel: 0203 627 2420
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