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Head of Procurement Operations (UK)

Job Title

Head of Procurement Operations (UK)

Industry SectorServices
LocationsEast Midlands, Tyne Tees, Yorkshire & Humber
Contract TypePermanent
Job CategoriesPurchasing / Procurement Jobs, Supply Chain Jobs
Date Posted28 August 2018

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Head of Procurement Operations (UK) , Procurement
GCB Grade: 4

Some careers grow faster than others.

If you’re looking for a career that will give you plenty of opportunities to develop, join HSBC and your future will be rich with potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

Dynamic and proactive, Global Procurement delivers tangible commercial value for HSBC. A varied remit spans all aspects of the procurement lifecycle worldwide - from leading relationships with suppliers, to ensuring alignment across spending plans. Highly engaged with the business, Procurement specialists develop deep strategic understanding. This leads to stronger approaches to measuring success, and ultimately ensures the Group operates ever more effectively.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

We are currently seeking an experienced individual to join this team in the role of Head of Procurement Operations (UK).

The role is to manage a team of specialists across operational/transactional procurement workstreams (including accounts payable) as well as an offshore transactional delivery service. The postholder would be expected to pay particular attention to risks and controls adherence.

In this role, you will:

  • Lead and effectively manage the Procurement operations taking accountability for ensuring timely and compliant (accordance with bank policy and the relevant local regulatory requirements) processing and payment of all approved invoices and staff Travel & Entertainment claims as well as management of purchase orders


  • Act as agent for change to ensure effective and consistent implementation / application of Group/Regional Procurement strategy and Target Operating Model, including deployment of new operating systems. 


  • Be responsible for managing and motivating a team a small team and in supporting a third party provider in order to deliver a compliant, efficient, cost effective, timely, high quality service, whilst mitigating the risks from duplicate, fraudulent or incorrect payments, and avoiding operational losses.


  • Drive timely and effective invoice and T&E processing to ensure that correct accounting entries are passed feeding to the relevant General Ledgers / cost centres. Preventing inappropriate / invalid payments being made resulting in potential operational losses.


  • Drive increased productivity and reduced operational costs through implementation of standardized processes.
  • Ensure the implementation, maintenance and communication of accurate standardized management information. Complete variance analyses to support financial and business management.


  • Provide effective management direction to foster effective selection, development and reward of subordinates.
  • Manage Purchase orders and operational procurement activities
  • Drive PO and buying channel compliance.
  • Be accountable for issues relating to Business Continuity, Records Retention Management, Information Security, Operational Losses & Near Misses

To be successful in this role you should meet the following requirements:

  • Strong experience of senior stakeholder management; internally, externally and remotely


  • Experience of working within a Procurement Operations environment (including Accounts Payable) at a senior level; managing volumes and values of payments of a considerable size


  • Ability to work under pressure and meet challenging deadlines


  • Strong experience in managing and mitigating AP controls and risks (inc bank reconciliations) 


  • Experience of managing supplier risk and compliance


  • Excellent communication, organisational and interpersonal skills


  • Experience of analysing and improving procurement processes 


  • Experience of managing and achieving challenging targets, KPIs and SLAs


  • Experience of effective staff management
  • Flexible outlook and attitude 

The base location for this role is Sheffield

You’ll achieve more when you join HSBC.

At HSBC we look to enable our employees to better balance their work / life priorities and have the flexibility required to meet challenging needs as they progress through different life stages. Where possible we will consider the following flexible working options: part-time working, job sharing, term-time working, and working from home and staggered hours. If in considering a role with HSBC you have a need for some flexibility in your working arrangements please discuss this with the recruitment team in the early stages of the application process.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. 

Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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