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Interim Global Travel Category Manager

Job Title

Interim Global Travel Category Manager

ReferenceSS10965_488730
Recruiter1st Executive
Industry SectorServices, Telecoms, Internet & Communications
SalaryNegotiable
Town/CityLondon
LocationsGreater London, London
Contract TypePermanent or Interim
Job CategoriesPurchasing / Procurement Jobs
Date Posted09 January 2018

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My client is a leading multinational provider of IT products and services including Software, Hardware, Networking and business solutions.

They are looking to recruit a Global Travel Category manager to perform a strategic programme of work around the Travel Category including payment solutions, credit cards and travel policy which is a first for my client as an organisation.

The category has a spend c.£300m and the organisation has in excess of 150,000 employees globally.

ROLE:
  • Drive both the daily operations and the global strategy for the Travel program, both of which should be consistent with company culture, policies, and travel spend parameters
  • Manage supplier relationships for travel partners, including negotiating and managing contracts with travel suppliers/partners, RFPs. partner management, etc.
  • Use strong communication, presentation and influencing skills to identify issues, negotiate proposed solutions, present to key stakeholders and implement solutions across the company
  • Implement compliance management processes to measure travel policy compliance and recommend actions accordingly
  • Implement high quality Travel Management Company solution(s) starting with Europe
  • Implement automated booking and expense management solutions
  • Investigate and implement best practice payment solutions including lodge cards and walk in cards
  • Define and deliver KPIs and reporting processes: track and analyze travel program progress and create relevant reporting and dashboards for actionable decision-making by executives
  • Drive process improvements to increase efficiency balancing customer-first mindset and cost effectiveness and fairness
  • Leverage peer and industry best practices and benchmarks to make recommendations for continuous program improvement and offerings. Remain current with relevant industry changes and trends
  • Partner regularly with customers to understand travel needs of all types of travellers and ensure the program balances effectively between customer experience and compliance
  • Work with marketing and event management to maximize savings opportunities for flights, hotels and catering for major company events
  • Develop and deliver innovative, interactive training for travellers

EXPERIENCE:
  • 10+ years of global travel management experience required
  • Experience of dealing with senior stakeholders across all regions
  • Excellent communication skills; proven ability to effectively communicate to senior level personnel both written or verbally
  • Certified Travel Expert (CTE) or similar education preferred
  • Membership with relevant Business Travel Association preferred
  • Knowledge of Online Booking Tools required
  • Ability to work independently and drive change is necessary
  • Knowledge of payment solutions and expense management solutions required
  • Team oriented and interpersonal skills (ability to collaborate cross-functionally).
  • Bachelor’s Degree

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Recruiter: 1st Executive
Tel: 0843 216 3030
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