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IT Vendor Manager

Job Title

IT Vendor Manager

Reference3508605_227978
EmployerHays
Industry SectorProfessional Services & Media, Services
Salary£350 to £400 per day
Town/CityOxfordshire
LocationsOxfordshire, South East (Excl London)
Contract TypePermanent or Interim
Job CategoriesPurchasing / Procurement Jobs
Date Posted11 January 2019

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IT Vendor Manager


An opportunity has arisen for an experienced IT Vendor Manager to support, promote and provide Vendor Management services across all areas of IT, enabling the organisation to get the best value from its IT Vendors.

This is an excellent opportunity an experienced supplier manager to work across all areas of IT, supporting the creation and promoting a service orientated IT vendor management function. You will support the Head of IT to develop existing and future strategic vendor partners and champion the benefits of strong vendor management.

We are looking for an experienced and influential supplier manager, ideally with previous experience managing both large IT suppliers and more niche contracts. You will be an effective communicator with a strong service delivery background and experience working within contract management. Main Purpose The Vendor Manager role is to support, promote and provide Vendor Management services across all areas of IT, enabling the organisation to get the best value from its IT Vendors.

What will this role involve?
  • Support the definition, implementation, embedding and continuous development of the Vendor Management Strategy, covering the full lifecycle of IT; Think, Build and Run.
  • Act across all areas of the IT department; support the creation and promote a service oriented IT Vendor Management function, acting as and be clearly recognised as a valued support provider
  • Champion the benefits of strong Vendor Management, influencing key stakeholders and gaining their on-going support and buy-in
  • Support the Head of IT Vendor Manager for existing and future strategic IT Vendors, promoting effectively, and facilitating, supporting and driving positive relationships between those Vendors and key stakeholders within IT
  • Stay informed and connected to the IT Vendor marketplace; be aware of future trends that might impact existing services or provide opportunities; communicate the right information at the right time to the right stakeholders to enable sound decision making
  • Support, educate and encourage the right behaviours in IT around IT Vendor Management, ensuring a focus on value, transparency, high performance and pro-active Vendor management
  • Support the development and maintain a holistic view of IT Vendor Management, ensuring valuable information is gathered, understood and reported to drive sound decision making
  • Support or lead as required the sourcing, introduction, improvement, change and termination of key service contracts, focussing on the areas that can deliver the most value and/or risk reductions
  • Support and influence IT team managers to continuously improve their processes from an IT Vendor Management point of view, demonstrating clear benefits.
  • Support or lead as required, conflict resolution between IT teams and their Vendors, seeking a positive outcome for both parties where possible.



What are we looking for?
  • Strong service delivery background and skills
  • Background in supplier management
  • Understanding of procurement procedures
  • Contract Management experience
  • Strong vendor and supplier management skills
  • Experience working with large IT suppliers and more niche/ bespoke suppliers
  • Demonstrates ability to meet targets and/or mitigate risks
  • Effective communicator
  • Strong interpersonal skills
  • Strong customer/delivery focus
  • Able to work independently and as part of a team Innovative problem solver
  • Collaborative approach
  • Able to clearly explain technical issues/solutions to a non-technical audience
  • Environmental awareness for managers
  • IOSH managing safely


What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at [link removed]

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