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Key Account Manager

Job Title

Key Account Manager

RecruiterBis Henderson Recruitment
Industry SectorTransport & Distribution, Warehousing & Distribution
Salary£30,000 to £35,000 per annum
LocationsGreater London, Hertfordshire, London, South East (Excl London)
Contract TypePermanent
Job CategoriesLogistics Jobs
Date Posted23 February 2018

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Key Account Manager

£30,000-35,000pa + benefits
This is an amazing opportunity for a Key Account Manager with a good understanding of logistics operations and strong customer relationship building skills.

The remit of this role embraces the responsibility for the strategic management of a number of key customers, ensuring that the highest standards of service are maintained and commercial targets are met. It necessitates a strong individual who is used to regular customer contact and has the gravitas to forge sound relationships with stakeholders not only across these contracts but also with external carriers and internal colleagues. You will take ownership for the contracts’ review processes and ensure that they operate within P&L and budgetary constraints. Your responsibilities will encompass the gathering of accurate forecast data; liaising with your warehouse management colleagues and external carriers; KPI and SLA management, trend analysis and Continuous Improvement initiatives. You will be expected to identify contract / account development opportunities and deliver process improvements, efficiencies and financial benefits.

This is a vital role within an award-winning technology-led logistics service provider that works on behalf of many well-known organisations, the majority of which are within the retail sector. It is a well-established but continually growing company that is winning new contracts in addition to developing existing customer service provisions. This business offers inbound, outbound, reverse, added- value and carrier management services utilising state-of-the- art systems and well trained staff. This is definitely a customer-centric brand with demanding clients, tight deadlines and exacting contract parameters. Candidates need to be inspiring individuals with previous account management / contract management experience and the capacity to encourage, engage and work collaboratively with colleagues in order to ensure Service Level Agreements (SLA’s) are met during times of great pressure, ever-changing and conflicting priorities and seasonal peaks. It goes without saying that you will have a strong commercial and financial acumen along with experience of warehousing operations, carrier management, KPI and SLA control and LEAN techniques. Good IT skills are also essential including Excel.

If you feel you have the skills and experience to succeed in this challenging but rewarding role then BiS Henderson recommends that you apply today as or client is keen to make a placement.

Recruiting a similar role?

Bis Henderson work with businesses to hire professionals on a permanent and interim basis across professional, management and executive roles.

Specialising in Supply Chain recruitment, Logistics recruitment, Procurement recruitment and eCommerce recruitment, we deliver candidates that meet your objectives – every time.

For more information please call 01494 620 160.

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Recruiter: Bis Henderson Recruitment
Tel: 01604 876 345
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