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Life Sciences - Customer Experience Manager

Job Title

Life Sciences - Customer Experience Manager

RecruiterBis Henderson Recruitment
Industry SectorTransport & Distribution
Salary£40,000 to £45,000 per annum
LocationsBerkshire, Buckinghamshire, South East (Excl London)
Contract TypePermanent
Job CategoriesCustomer Service
Date Posted27 November 2018

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Life Sciences - Customer Experience Manager

Hayes, Middlesex

40,000 - 45,000

Overseeing and managing the team responsible for the air, sea and road freight forwarding operations for Life Sciences customers. Ensuring that 100% accuracy of stock management is achieved and that standard operating procedures are in place for all processes and customers. Training the team and mentoring their development. Knowledge of medical/pharmaceutical regulatory requirements including temperature controlled and bonded warehouse regulations is highly desirable as is EWMS - warehouse management system knowledge, previous freight forwarding experience and good customer facing skills. Able to investigate and solve complex or long standing customer problems and continuously review and improve upon customer service procedures.

To apply for this role send your CV to[email removed]


Recruiting a similar role?

Bis Henderson work with businesses to hire professionals on a permanent and interim basis across professional, management and executive roles.

Specialising in Supply Chain recruitment, Logistics recruitment, Procurement recruitment and eCommerce recruitment, we deliver candidates that meet your objectives – every time.

For more information please call 01494 620 160.

Bis Henderson Recruitment is a leading provider of recruitment, interim management and consultancy services to the supply chain and logistics industry. Should you respond to this advertisement we may store your CV and contact details and will process this data for recruitment purposes only. Should we process your data, then we will always tell you that we are doing so.

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Recruiter: Bis Henderson Recruitment
Tel: 01604 876 345
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