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Operations Controller

Job Title

Operations Controller

RecruiterMichael Page Procurement & Supply Chain
Industry SectorRoad & Rail Transportation, Sea Freight & Shipping, Transport & Distribution
Salary£20,000 to £23,000 per annum
LocationsCheshire, North West
Contract TypePermanent
Job CategoriesLogistics Jobs
Date Posted18 August 2017

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The Operations Controller, based in Widnes, is responsible for liaising directly with our customers, providing them with a first class end to end global logistics solution for the transportation of product, from supplier to receiver. They will work with a number of international and inter-modal transport organisations. Must have experience within the Logistics Distribution and Supply Chain sector.

Client Details

A well recognised Logistics operation with a number of sites across the UK, with a number of out-bases across the globe.


The role of the Operations Controller:
  • Reads Customer orders to determine quantity and type of transportation needed.
  • Matches customer orders and requirements to available suitable resources.
  • Communicates / Interacts on a regular basis with drivers, contract managers, other internal departments and Sub Contractors.
  • Negotiates with domestic customers, as intermediary for foreign customers, to resolve problems and arrive at mutual agreements.
  • Performs other clerical tasks such as, preparing correspondence, database entries and keeping files.
  • Regularly update in-house computer systems.
  • Provides cover for other members of the operations team.
  • Notify customers and process additional cost claims in line with specific procedure.
  • Match, challenge and adjusts discrepancies in freight invoices.
  • Contacts customs officials to effect release of incoming freight and resolve customs delays.
  • Other duties may be assigned specific to the region concerned.


The Successful Operations Controller:
  • Previous Experience in Shipping or Transport Sector
  • Confident when working to tight deadlines and speaking to suppliers
  • Computer literate with emphasis on MS packages
  • Good mathematical reasoning and problem solving skills

Job Offer

Salary: £20k - £22k

Monday - Friday (will need to be flexible to meet business demands)

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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