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Operations Manager (Transport)

Job Title

Operations Manager (Transport)

EmployerTitan Travel
Industry SectorEngineering, Manufacturing, Other, Retail, Services, Transport & Distribution
LocationsLondon, South East (Excl London)
Contract TypePermanent
Job CategoriesLogistics Jobs, Operations, Supply Chain Jobs, Transport Jobs
Date Posted15 November 2017

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Operations Manager (Transport)
£competitive + excellent benefits
Based Redhill, Surrey

With proven experience of managing a key partner relationship within a fast-moving business, you combine first-rate organisational and communication skills with a ‘can do’ approach. Now’s your chance to join the growing team here at Titan Transport. Part of the Saga Group, Titan Transport operates a VIP Home departure service for our Titan Travel and Saga clients before and after they embark on one of our luxury holidays. This ensures that our clients arrive at the port or airport comfortably and stress free.

Your challenge is to take ownership of this service as you oversee our relationship with our partner supplier. That will include managing quality and delivery, tracking issues through to resolution and forging close links between our partner and the transport team, as well as the wider Titan and Saga businesses.

Key to success in this role will be your belief that nothing is too much trouble for customers, both internal and external. You put their best interests at the heart of everything you do – and always strive to exceed their expectations.

You should also be an excellent influencer and negotiator who can drive the delivery of long-term results while balancing short-term priorities. A proven track record of service improvement and strong problem-solving skills are important too. A knowledge of the travel/transport industry would be welcomed, though it’s certainly not essential.

We can offer opportunities for career development, plus an outstanding benefits package that includes private medical insurance, pension scheme, childcare vouchers and discounts on insurance products, holidays and flights for you and your relatives.

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