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Operations Manager - Parcels

Job Title

Operations Manager - Parcels

RecruiterMichael Page Procurement & Supply Chain
Industry SectorLogistics Services, Transport & Distribution, Warehousing & Distribution
Salary£27,000 to £30,000 per annum
LocationsSouth West, Wiltshire
Contract TypePermanent
Job CategoriesLogistics Jobs, Operations, Transport Jobs
Date Posted29 January 2018

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This is a really exciting opportunity to join a well-established company with the view to progression. Ensuring all resources are employed as effectively and efficiently as possible. This Operations Manager role is centred around people management, up-skilling and development.

Client Details

Our client is a household name specialising in the Parcel and Two-Man delivery industry across the UK and Europe. This role is based in Wiltshire liaising closely with other sites within the area.


The key responsibilities of the Operations Manager are as follows:
  • Manage the transport and logistics each day to ensure all deliveries and collections are completed on time
  • Liaise with Drivers throughout the day in regards to deliveries and collections
  • Ensuring that all operational standards and procedures are carried out across both day and night shifts
  • Deal with any customer complaints regarding extended delivery times and failed collections
  • To receive daily reports and handover from the Night Manager/Supervisor and take appropriate action when required
  • Ensuring that all daily operational reports are completed accurately and on time for local management and Head Office
  • To ensure that all customer collection requirements are met
  • To maintain the Depot Health & Safety procedures and ensure policy is adhered to at all times
  • To organise, control and monitor all overtime worked, keeping to the objectives as set by the General Manager


The successful Operations Manager will possess the following skills and experience:
  • Experienced people manager with demonstrable examples of up-skilling staff
  • Experience developing and working to strict KPIs
  • Transport supervisory/management experience
  • Knowledge of the transport industry, including equipment
  • Extensive knowledge of H&S procedures and policies
  • Preferred experience within the parcel industry
  • Experience in completing operational reports for Head Office

Job Offer

The successful Operations Manager will be offered a salary of between £27,000 and £30,000 + benefits.

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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