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Operations Manager- Leading 3PL

Job Title

Operations Manager- Leading 3PL

Reference13961760001_478845
RecruiterMichael Page Procurement & Supply Chain
Industry SectorTransport & Distribution, Warehousing & Distribution
Salary£42,000 to £48,000 per annum
Town/CityBirmingham
LocationsBirmingham, West Midlands
Contract TypePermanent
Job CategoriesOperations
Date Posted25 October 2018

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My client, a leading 3PL based in Birmingham, are seeking an experienced Warehouse Operations Manager for their fast paced multi-user site.

The business is in a rapid growth phase so are ideally looking for someone that can progress and develop into a senior leadership position quickly.

Client Details

A leading 3PL based in Birmingham.

Description

The key responsibilities will include:

  • Enforce and ensure adherence to Health and Safety policy / processes.



  • Develop and deliver KPI metrics in lines with the needs of the business.



  • Budget control and budget reporting in line with KPI assumptions



  • Control/KPI performance reports with investigation and solutions into shortfalls.



  • Ensure KPI performance on Inbound, pick, pack and despatch is achieved at all times.



  • Highlight operational pinch points where operation and financial performance may be at risk



  • Ensure all queries and complaints are investigated and responded to promptly within agreed timescales.



  • Take the Operational lead in coordinating a programme of Continuous Improvement



  • Ensure cross training and contract stability at all times.



  • Undertake special projects; provide statistics and reports as required, assist and lead with investigations of customer complaints.



  • Attend any developmental training



  • Maintain excellent client relationships.



  • Ownership of the resource planning in line with contract / area of responsibility



  • To support in ensuring the efficient and effective achievement of all operational targets and key performance indicators, assisting with investigation into shortfalls.



  • Documents and maintain a good working knowledge of logistics business processes.



  • Maintain a good working knowledge of the systems used within the division.



  • Responsible for ensuring stock integrity, including management of perpetual inventory



  • Demonstrate an Active Leadership style, supporting and driving an engagement culture



  • Provide regular management reports as required



  • Where appropriate, deputise for other Operational Management team in their absence - act as first point of contact for the customer, contractors and site based teams.



  • Ensure 5’s methodology is communicated and adopted into the day to day operational culture





Profile



Key skills required:

  • Previous experience of working in a 3PL Warehouse environment.



  • Strong level of commercial acumen, with a working knowledge of both open and closed book accounts.



  • Previous experience of producing reports and statistical analysis.



  • Demonstrable experience at driving best practice in all elements of Warehousing, Systems and QSHE.



  • Experience of managing teams, developing and training individuals.



  • Good level of systems knowledge.



  • Experience of implementations.



  • Highly competent Microsoft Office user.



  • Demonstrable experience of presenting effective solutions to both internal and external stakeholders.



  • Able to write clear & detailed reports.



  • Excellent written & verbal communication skills.



  • Recognises the importance of team work.



  • Can work effectively on own initiative.



  • PC literate.



  • Excellent people management skills.















Job Offer

Salary on offer is between £42,000 and £48,000.

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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