Operations Support Manager

• Drives continuous KPI improvement through the delivery of effective driver feedback

• Manages schedule adherence through effective driver management

• Delivers effective people management and continuous development of colleagues through feedback and coaching

• Creates and sustains effective working relationships within transport, building a climate where colleagues feel valued and engaged

• Displays and drives within the team our values and leadership behaviours

• Upholds the delivery of a positive IR climate liaising with the trade union to facilitate good working relations and practices

• Ensures that all site and company legislative processes and procedures are adhered to at all times

• Manages the delivery of our transport KPIs through effective use and interpretation of reports

• Promotes effective, and timely two way communication with colleagues and managers

• Reviews activity and resource in line with the transport plan, ensuring that this information is fed back into the planning function

• Works within the financial constraints of the transport budget

• Ensures that safe working practices are adhered to at all times

• Conducts department safety monitoring (QSHE tours) and ensures that colleagues health and safety and legislative training is up to date

• Proven Transport resource management skills at an operations management level.

• Working Knowledge of SAP/WMS desirable

• A CPC international holder with demonstrable experience in fleet management essential.

• Ability to question, challenge and improve upon existing processes.

• Demonstrate people development, communication and teamwork skills.

• Exposure to operating within a commercial environment sufficient to develop commercial understanding.

• Excellent analytical, problem solving and project management skills

• Knowledge of Health and Safety and Legal compliance, IOSH Managing Safely qualification an advantage