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Order Processing Exec

Job Title

Order Processing Exec

RecruiterVertical Advantage
Industry SectorFMCG - Food & Drink, Logistics Services, Manufacturing, Transport & Distribution, Warehousing & Distribution
Salary£23,000 to £25,000 per annum
Benefitsbonus and benefits
LocationsGreater London, London
Contract TypePermanent
Job CategoriesCustomer Service, Logistics Jobs, Supply Chain Jobs
Date Posted25 September 2017

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A great opportunity has arisen for an Order Processing Exec to join my client a house hold brand FMCG business. My client is a global business with multiple production sites and an expert in their category.

As the Order Processing Exec you will be responsible for owning the order to delivery process as well managing service levels while providing excellent customer service at all times. You will be the key point of contact for external customers, the supply chain and the commercial teams.

Your main responsibilities will include:
  • Deliver an excellent service by ensuring high order accuracy and minimising service failures.
  • Manage all issues which relate to customer service ensuring a speedy and satisfactory resolution.
  • Control and understand all specific logistics cost relating to the portfolio of customers
  • Create daily / weekly reports regarding service failures, promptly investigating and questioning any failures
  • Build customer relationships and understand their requirements and expectations
  • Optimising processes by identifying opportunities to minimise costs and improve service.
  • Input / involvement in project work to support continuous improvement.

The ideal candidate will have the following:
  • Degree educated or equivalent working experience
  • Knowledge of manufacturing supply chains, preferably within FMCG (Food & Drink)
  • Experience of order management / supply chain, preferably within FMCG & Food
  • Strong IT skills including Excel (VLOOKUP, Pivot Tables)
  • Great communicator both written and verbal
  • Team player
  • Able to build good relationships internally and externally

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Recruiter: Vertical Advantage
Tel: +44 (0)207 438 1565
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