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Part-time Receptionist

Job Title

Part-time Receptionist

Industry SectorBuilding, Construction
Salary£72 to £80 per day
LocationsBirmingham, West Midlands
Contract TypePermanent or Interim
Job CategoriesCustomer Service
Date Posted26 July 2017

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Part-time receptionist afternoon shift 1pm-5pm Monday- Friday

Our client based in South Birmingham is looking for a part-time receptionist/Administrator to join their fast growing company on a temporary- permanent basis.

We are looking for a friendly, confident and highly motivated and organised individual to join our fast paced and growing company as a part-time receptionist and administrator assisting the Customer Care Department. You will have excellent Customer Service skills and experience.

  • Man reception
  • Greet and register guests into and out of the building
  • Take incoming calls and deal with or re-direct accordingly
  • Open all incoming post and distribute to relevant departments
  • Frank/stamp all outgoing mail correctly.
  • Deal with any incoming enquiry emails/ voicemail and deal with or re-directing accordingly
  • Customer Care
  • Assist with all required admin for the Customer Care supervisor to control work in progress and close jobs.

Administration Responsibilities;
  • Provide effective communication and support to internal and external persons to assist and enable efficient and productive service between offices/ clients/ sites/ subcontractors.
  • Efficient administration of all customer care and ad hoc small works jobs to be recorded and updated on spreadsheet
  • Ensure good working relationships are created and maintained with client customer care departments and other external clients.
  • Effective communication with residents to assist and coordinate completion of works.
  • Provide regular feedback and communication on ongoing jobs to relevant persons - external and internal.
  • Develop and maintain customer care policies and procedures to achieve company objectives
  • Overall responsibility for ensuring that invoices/ applications are raised with accounts where applicable.
  • Maintain weekly reporting for clients with updates on outstanding works

Working hours;

1pm-5pm Monday- Friday

What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at [link removed]

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