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Quality Manager

Job Title

Quality Manager

RecruiterPod Talent
Industry SectorFMCG - Food & Drink, Manufacturing
Salary£35,000 to £45,000 per annum
LocationsSouth East (Excl London), Surrey
Contract TypePermanent
Job CategoriesOperations
Date Posted31 August 2017

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Quality Manager

The Company
  • Our client is a young, online pet nutrition service that provides tailor-made food, designed to deliver perfectly optimised nutrition for dogs.
  • They use a brief nutritional consultation to perfectly suit a monthly supply of dog food to each individual dog’s specific needs.
  • They have created a totally new product and commercial offering to the consumer goods World within the pet food market.
  • With an original investment of £5m in December 2013 from a highly successful and experienced team, there is a reasonable Forecast expectation RSV of £60m within 5 years (UK Only).
  • Tails was started by Graham Bosher, who was one of the founders of Lovefilm (later sold to Amazon) and later one of the founders of Graze.
  • Tails is run by James Davidson, also a founding partner, who was previously Supply Chain Director at Innocent Drinks, James has joined to make Tails a market leading business. He was responsible for the same project with Innocent.
  • The volume of operation at Tails doubles on a fairly regular basis and the levels of growth make this an amazing company to be a part of, especially considering the share options and financial success of the company.

  • Understand customer needs and requirements to develop effective quality control processes
  • Devise and review specifications for products or processes working closely with product team.
  • Set requirements for raw material or intermediate products for suppliers and monitor their Compliance and performance.
  • Supervise inspectors, technicians and other staff and provide guidance and feedback with corrective actions.
  • Oversee all product development procedures to identify deviations from quality standards
  • Efficient approval and rejections process organised with suppliers.
  • Keep accurate documentation and perform statistical analysis of customer feedback.
  • Solicit feedback from customers to assess whether their requirements are met
  • Submit detailed reports to appropriate executives

  • Proven experience as quality manager, leading a small team and working very closely with 3rd party manufacturers and suppliers.
  • Conscientious and responsible
  • A keen eye for detail and an autonomous, results driven approach
  • Outstanding communication skills, with the ability to develop relationships internally and with suppliers.
  • Excellent organizational and leadership skills
  • In depth understanding of quality control procedures and relevant legal standards
  • Excellent math abilities and working knowledge of data analysis/statistical methods
  • BSc in food related scientific subject
  • Experience in EU Food regulations

Reasons to be interested:
  • The team is split in to internal, external and quality control with a specialist heading up each level.
  • This role will be managing the three specialists, whilst looking to improve customer retention through regular analysis of their product and how closely it matches customer expectations.
  • This is an amazing, young, entrepreneurial company that is looking for a high flying Quality manager to join a team of well skilled and prominent production professionals.
  • There are share options with this opportunity, and these shares will be realised within the next 4 years.
  • They have regular office pets, that come to brighten up your day, so a dog lover would definitely love this company/role.

if this sounds interesting and you have the right qualifications please send your CV to[email removed].

Pod Talent are independent specialist recruiters in the Supply Chain, Procurement, Logistics, Manufacturing and R&D space covering roles internationally from entry to board level. We recruit for roles including Supply Chain, Demand Planning, Inventory Management, Direct and Indirect Procurement, Category Management, Logistics, Distribution, Warehousing, Production, Packaging, NPD and Quality Assurance. Please visit our website for all of our vacancies.

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Recruiter: Pod Talent
Tel: 0203 627 2420
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