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Supply Chain Customer Service Leader

Job Title

Supply Chain Customer Service Leader

RecruiterMichael Page Procurement & Supply Chain
Industry SectorManufacturing, Manufacturing - Other, Technology & Electronics
Salary£27,000 to £30,000 per annum
LocationsKent, South East (Excl London)
Contract TypePermanent
Job CategoriesCustomer Service, Sales & Business Development
Date Posted04 August 2017

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Working within the Supply Chain department within the Manufacturing and Production industry the Supply Chain Customer Service Leader will be responsible for developing and maintaining customer relationships whilst supervising the Sales and Shipping Operations.

Client Details

Our client are a global manufacturing company well known in their field and recognised as the benchmark for high quality and precision. They are now seeking a Supply Chain Customer Service Leader to join their team in Kent.


The Supply Chain Customer Service Leader will be responsible for:
  • Liaising with customers and members of the sales team both internal and external
  • Supervising the sales and shipping operation
  • Managing the daily workload of the internal sales department
  • Preparing and presenting monthly reports on sales activity and KPI's
  • Process incoming orders from customers onto the MRP system
  • Issuing order acknowledgements to customers
  • Resolving escalated customer issues relating to Supply Chain performance
  • Liaising with other internal departments; Purchasing, Production and Credit Control


The successful candidate will be able to demonstrate:
  • Strong communication skills both verbal and written
  • An analytical approach to problem solving
  • Good time management and organisational skills
  • Good problem solving skills

Job Offer

Competitive annual salary + benefits

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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