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Supply chain customer service role

Job Title

Supply chain customer service role

ReferenceEMP397107_802021
RecruiterBarclay Meade
Industry SectorAerospace & Defence, Engineering, Engineering - Other, Manufacturing
SalaryNegotiable
Town/CityPortsmouth
LocationsHampshire, South East (Excl London)
Contract TypePermanent
Job CategoriesCustomer Service
Date Posted07 September 2017

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My client are global manufacturing organisation who currently have a position for a customer service advisor to be part of large team managing sales orders and amendments for Northern Europe and working closely with export.

Location - Portsmouth

Salary - up to £24.5 plus

The roles and responsibilities for this role will be but will not be limited to -

Enter, monitor and amend, where required, current sales orders and projects for Northern Europe to ensure Customer requirements are met
Maintain copies of all sales orders processed using the storage media provided
Raise Credit/Debit notes, Product Return and Cancellation Authorisation as agreed by the Customer Service Supervisor/Manager
Prepare, draft and despatch Contracts, Quotations and Tenders for Pall products as guided by the Customer Service Supervisor/Manager
Monitor and meet the requirements of current Contracts and Agreements to include providing a timely alert to all concerned regarding expiry date, price reviews and product usage figures
Participate in training Courses as directed by the Customer Service Supervisor/Manager
Respond to routine and technical communications/enquiries from Customers and the Sales Force
Oversee order management through Qlikview and SAP reporting tools
To meet the departmental KPI’s and objectives

The ideal candidate for the role will have the following experience -

Knowledge of Sales Order systems and Company Organisation
Prepare, draft and despatch Contracts, Quotations and Tenders
Good communication kills
Competent in PC skills
ISO 9001:2000 procedures
Ability to work to deadlines and set priorities with demanding workload
Organised approach to tasks




To apply for this position, candidates must be eligible to live and work in the UK

Barclay Meade acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Barclay Meade and may assist with processing your application.

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Recruiter: Barclay Meade
Tel: 0843 208 1255
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Procurement Strategy and Policy Advisor
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