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Supply Chain Customer Services Manager

Job Title

Supply Chain Customer Services Manager

RecruiterBarclay Meade
Industry SectorGrocery, Non-Grocery, Retail
Salary£25,000 to £35,000 per annum
LocationsDorset, South West
Contract TypePermanent
Job CategoriesCustomer Service, Demand Planning Jobs, Supply Chain Jobs
Date Posted25 August 2017

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An FMCG business need a Supply Chain Customer Services Manager, to have end-to-end Supply Chain responsibilities on behalf of customer accounts. Applicants need Supply Chain expertise, and experience working with a retailer customer base.

The Supply Chain Customer Services Manager will be responsible for effective; forecasting, planning and stock management activities, across a number of large customer accounts.

Specific duties of the Supply Chain Customer Services Manager include:

1. Maintain optimum inventory levels
2. Review customer forecasts and plan supply chain activity accordingly
3. Generate purchase orders to replenish stock in line with demand plans
4. Account Management of Customers
5. Report generation for internal stakeholder, and external customer community
6. Contribute to new range, seasonal, and promotional product introduction process
7. Analysis of customer sales & stock data to ensure sales maximised
8. Contribute to a culture of change and process improvement

Supply Chain Account Manager applicants should meet the following criteria:

1. Supply Chain Planning experience
2. Experience supplying into the retail sector
2. Experience of managing customer accounts
3. Strong MS Excel skills, or experience using an MRP/ERP system
4. Excellent teamwork, communication and stakeholder engagement skills

Barclay Meade acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Barclay Meade and may assist with processing your application.

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Recruiter: Barclay Meade
Tel: 0843 208 1255
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