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Supply chain key account manager

Job Title

Supply chain key account manager

ReferenceEMP398650_628922
RecruiterBarclay Meade
Industry SectorAerospace & Defence, Automotive & Transport Systems, Engineering, Engineering - Other, Manufacturing
SalaryNegotiable
Town/CityFareham
LocationsHampshire, South East (Excl London)
Contract TypePermanent
Job CategoriesDemand Planning Jobs
Date Posted05 September 2017

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My client are a global manufacturing and retail organistaion who are currently recruiting for a key account manager to look after and manage key customers whilst leading a small team of supply chain professionals.

The key focus of this role is to work with key strategic customers to enhance business growth by providing supply chain excellence. The team this role will sit within acts as the interface between the customer supply chain / logistics staff, the client own internal supply chain, and the commercial Key Account Team.

Location - Fareham
Salary - £45 plus benefits

Key roles and responsibilities of the supply chain key account manager are -

Create an inspiring team culture, safe supportive and enthusiastic and with good, clear communication
Hold regular team and individual review meetings
Team Management
Ensure that the team are passionate and dedicated to ensuring great service and support for allocated customers
Develop skill and behaviours, and implement cross training
Focus team resources to best use, ensuring that cover is provided always
Time and attendance planning & absence monitoring
Undertake first line disciplinary processes as needed
Understand customer needs and expectations
Communicate, co-ordinate and champion the customer’s needs with other stakeholders/ teams
Drive the resolution of service issues, and identify learning points from issues that arise
Proactively keep the customer aware of issues that might impact key SLAs and KPIs. Look for ways to mitigate impact
Provide information out to both internal and external customers
Identify and drive projects to increase customer satisfaction

The ideal candidate for this role will have the following experience -
Ability to work closely with external customers and present a professional and can-do image to customers.
Knowledge of Supply Chain Systems & Processes
Proficient in the use of Microsoft Excel, Word and Power-point
Ability to understand and analyse highly complex material.
Strong communication & networking skills
Good organisation and prioritisation skills
Previous customer facing role with strong experience within supply chain, and a good commercial awareness
Experience in collaboration with the key stakeholders E.G. supply chain, manufacturing, operations and commercial functions.






To apply for this position, candidates must be eligible to live and work in the UK

Barclay Meade acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers and is part of Gattaca Plc.

Gattaca Plc provides support services to Barclay Meade and may assist with processing your application.

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Recruiter: Barclay Meade
Tel: 0843 208 1255
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