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Transport Clerk

Job Title

Transport Clerk

Reference13954981001_524173
RecruiterMichael Page Procurement & Supply Chain
Industry SectorRoad & Rail Transportation, Transport & Distribution
Salary£21,000 to £25,000 per annum
Town/CityManchester
LocationsLancashire, North West
Contract TypePermanent
Job CategoriesCustomer Service, Inventory Management, Logistics Jobs
Date Posted21 September 2018

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The Transport Clerk will provide driver and operational support to a team of planners based in Manchester. The role holder will work on a rotational shift pattern that includes earlies, afternoons and nights.

Client Details

A National Logistics Operator with a number of sites across the UK.

Description

The role of Transport Clerk will involve the following:
  • Provide driver and operational support
  • Manually re-planning and amending delivery schedule, reacting to changes in requirement and daily operation issues ensuring the safe and timely delivery of orders are completed ensuring a high level of customer service
  • Be proactive in the promotion of safe working practices and ensure that all company and customer health and safety and environmental policies and procedures are fully implemented
  • Ensure that all Company Quality, Operational and Administrative policies and procedures are implemented in a timely and effective manner
  • First point of contact for all customer / driver enquiries
  • Ensure all calls are handled in a professional manner adhering to a strict call queue target
  • Maintaining and exceeding customer service level in line with contractual KPI’s
  • Assisting with any other tasks as required
  • Undertake Emergency response base controller duties if required

Profile

To be Successful as a Transport Clerk you will need the following:
  • You will possess a good level of education with strong numeracy and analytical skills with the ability to multitask and solve customer and operational issues daily
  • Good interpersonal and people skills
  • Excellent PC skills
  • Experience of transport planning in a fast-moving and complex transport operation is essential
  • You will demonstrate good commercial awareness and a commitment to providing customers with the highest standard of service
  • Strong team player with ability to adopt a flexible approach to maintain and improve the quality of service



Job Offer

Salary: £21,000 - £25,000

Hours: rotational shift pattern including earlies, afternoons and nights

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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