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Transport FLM

Job Title

Transport FLM

RecruiterMichael Page Procurement & Supply Chain
Industry SectorLogistics Services, Transport & Distribution
Salary£35,000 per annum
LocationsSouth East (Excl London), Surrey
Contract TypePermanent
Job CategoriesTransport Jobs
Date Posted08 December 2017

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Page Personnel Logistics are currently recruiting for a Transport FLM in Croydon.

Client Details

Our client are a well known 3PL who are managing a contract with a national retailer and offering a two man home delivery service.


In the role of Transport FLM you will be responsible for the following:

  • Achievement of customer service levels in line with contractual agreement for Home Delivery

  • Preparation of KPI's in line with customer and company requirements for weekly calls with the customer
  • Ensure all Fleet Management and Vehicle Maintenance issues are dealt with in a timely and efficient manner
  • Responsibility for all issues relating to Health & Safety and the Environment for internal and external customers

  • Is focused on identifying and meeting customer needs and acts to establish a successful long-term business partnership with internal and external customers using effective communication

  • Works with team / colleagues to ensure plans, processes and activity are aligned to customer needs
  • Solves customer issues in a timely and responsive manner

  • Builds an effective relationship with the customer

  • Works with the DC Transport and Warehouse General Manager and leadership team as necessary
  • Works with union officials effectively

  • Works with the HR Business Partner, HR Resolution Managers, People Services and Resourcing Centre on HR topics as appropriate

  • Develops effective vendor relationship management with all relevant suppliers

  • Ensure compliance to Standard Operating Procedures (SOP's) and follows site policies in the management of absence and performance, recruitment

  • Looks for ways to continuously improve and delivers operational continuous improvement using first choice methodology

  • Contributes to an environment where all colleagues stand up for their ideas and where the status quo can always be challenged for the better

  • Provides effective leadership of the team and encourages effective cooperation among team members to inspire and achieve high standards of performance
  • Ensure that all employee relations issues are identified quickly and dealt with effectively to ensure high levels of employee satisfaction and engagement

  • Conduct regular reviews on a 121 basis with direct reports and manage performance as appropriate

  • Plan and deliver colleague succession through the agreed review process


The successful candidate will have experience managing drivers within a busy Transport department and be up to date with driver and vehicle compliance. Candidates will benefit from being a CPC holder although it is not essential. Candidates will need to have a flexibility towards working patterns as the role will cover both an early and later shift and involve some weekend work. We require a Strong man manager who can give direction and development to the team.

Job Offer

You will receive a competitive salary along with excellent benefits.

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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