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Transport Operations Manager

Job Title

Transport Operations Manager

RecruiterMichael Page Procurement & Supply Chain
Industry SectorTransport & Distribution, Warehousing & Distribution
Salary£40,000 per annum
Benefitscar allowance
LocationsBirmingham, Warwickshire, West Midlands
Contract TypePermanent
Job CategoriesTransport Jobs
Date Posted27 December 2018

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My client is a leading contract logistics business based in Tamworth.

They are looking for a Transport Operations Manager to be responsible for a flagship logistics operation.

Client Details

My client is a leading contract logistics business based in Tamworth.


The Transport Operations Manager Role:
  • Reporting to the General Manager, you will ensure that a high standard of customer service is achieved and maintained to the customer’s satisfaction.
  • Identify & Implement Continuous Improvement initiatives to improve service/reduce cost to the customer
  • Develop and maintain excellent customer & employee relations, in a very difficult environment
  • Attend regular review meetings with Logistics & Customer Service representatives and other key figures within the customers organisation where necessary
  • Ensure that a consistent level of communication within the operation is achieved
  • Production of Management information as required to support the smooth management of the operation
  • Implement new procedures, where necessary, to enhance service communication and reduce administration
  • Promote & enforce the use of safe working practice in line with all relevant Health & Safety legislation & best practice
  • Day to day management of the transport team, providing leadership and motivation to ensure that they consistently achieve high levels of performance on an ongoing basis.
  • Ensure that all Best Practices, Human Resource, SHE policies and legislative requirements are adhered to at all times, as well as adherence to reporting timelines within the construction sector.
  • Continual shaping of the Contract strategy and input into the wider sector strategy as part of the senior management team, including following-up & identifying business development leads


The successful Transport Operations Manager will have the following experience:
  • Should have successful practical experience of supervisory or management work within a transport operation.
  • Ideally will hold a National / International Freight CPC.
  • PC literate.
  • Excellent communication skills and confidence in dealing with Customer's.
  • Excellent organisational skills and be able to demonstrate a commitment to delivering consistent quality in a time-constrained operation.
  • Have sound analytical skills and apply logic in a fast moving environment.
  • Exhibit a high degree of flexibility and be able to work as part of a team.
  • Be a proven motivator of staff, and be able to develop a team, ensuring that they are well informed, motivated and managed effectively to achieve personal goals as well as operational KPI's.
  • Be both Customer and Company focused with a proactive approach, as well as being able to handle & implement new procedures.

Job Offer

£40,000 + car allowance and bonus

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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