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Warehouse Operations Manager

Job Title

Warehouse Operations Manager

RecruiterMichael Page Procurement & Supply Chain
Industry SectorTransport & Distribution, Warehousing & Distribution
Salary£40,000 to £45,000 per annum
LocationsWarwickshire, West Midlands
Contract TypePermanent
Job CategoriesWarehousing Jobs
Date Posted27 December 2018

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My client is a leading 3PL Provider based in Coventry.

They are looking for Warehouse Operations Managers to work on either days or nights responsible for a fairly new warehouse operations team.

Client Details

Leading 3PL Provider.


Key responsibilities will include:
  • Manage the safe operation of the warehouse and inventory functions on either days or nights, being flexible enough to cover either shift if required
  • Team engagement; be the first line of contact responding to employee's questions and addressing their concerns.
  • Co-ordinate short & long term labour and equipment plans.
  • Reviewing staffing levels by function, rotating staff accordingly in line with actual volumes.
  • Monitor and manage team performance against KPI's.
  • Communication to the warehouse teams on nights.
  • Ensure effective communications-up, down and across the business.
  • Help to ensure customer service levels are met or exceeded, embrace ongoing process development and change to identify best practice and opportunities.
  • Review KPI's and help to ensure service and cost parameters are met.
  • Ensure best practise is developed and used, constantly seeking improvements to layout, efficiency and stock integrity.
  • Develop staff by training, mentoring and personal development plans.
  • Deputise for the Operations Manager in their absence.
  • Liaise with transport functions to resolve operational day to day issues and plan to prevent re-occurrence.
  • Works with key stake holders to identify and improve areas of spend, sharing best practice and improving the operation when opportunities present themselves.


The successful Warehouse Operations Manager will have the following experience:
  • Strong leadership abilities, driving results through a team approach.
  • Ability to engage, coach and develop your team.
  • Ability to challenge the ‘status-quo’ of the operation and implement plans to improve.
  • Strong communication skills, both internal and external.
  • Ability to work various shifts as required.
  • Excellent verbal and written communication skills.
  • Excellent decision-making abilities and ability to integrate and apply information.
  • Ability to adapt in a rapidly changing environment.
  • Warehouse Management Systems (WMS) experience. Preferably CHESS and RF scanning.
  • Commercially focused and budget ownership.
  • Experience within the FMCG shared user environment.
  • To be able to lead from the front and command respect from their peers.

Job Offer

£40,000 - £45,000 + benefits

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Recruiter: Michael Page Procurement & Supply Chain
Tel: N/A
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