The Nr. 1 Jobsite for
Procurement Jobs, Logistics Jobs & Supply Chain Jobs

Contract Manager - BPO

Now entering a critical phase of delivery, this entrepreneurial smart-energy business were established with the purpose of providing smart metering capability to the 5% of buildings it currently can't reach. Signal issues in hard-to-reach houses, apartment blocks and commercial premises is an industry wide problem which if not addressed could leave behind more than a million customers in the transition to a smarter, low-carbon energy sector.


  • Manage a key, Tier 1 Supplier contract for the outsourced Operational Services of the organisation. Ensuring it delivers against commercial strategy
  • Be the key point of contact day to day for any commercial activity related to the contract
  • Build strong supplier relationships and influence these in order to drive contract performance and delivery - meeting/exceeding the contracted commitments
  • Develop and implement the overarching commercial strategy for Operational Services
  • Maintain effective governance and commercial controls in order to ensure delivery
  • Manage supplier performance against KPI's ensuring quality and consistency is maintained
  • Implement tools and processes in order to manage contractual performance
  • Analysing and reporting on spend to identify, build sponsorship for and pursue new savings opportunities
  • Problem solving any issues related to the contract


  • Strong track record of Contract/Vendor Management experience and delivery. Ideally within Business Process Outsourcing (BPO)
  • Good understanding of Contract Law - able to draft contracts and interpret more complex contractual requirements
  • Proven ability to manage a Tier 1 service provider
  • Someone who strives for Continuous Improvement through effective feedback processes with suppliers
  • Someone who is collaborative and a team player
  • Strong track record of delivery within commercial procurement environments
  • Experience OR an understanding of greenfield environments with a transferable skill set
  • Working in a similar are of industry would be favourable

Job Offer

  • An opportunity to manage a business critical, Tier 1 supplier contract in order to contribute to the delivery of a complex project
  • Rewarding working environment where you get a real sense that you are making a difference and contributing to the smart energy agenda and carbon free targets - also making smart meters accessible for all
  • Opportunity to join a greenfield environment and a newly established commercial team
  • Work in a truly collaborative environment
Michael Page Procurement & Supply Chain
JN -022021-2008136
Job Type
Industry Sector
City of London
£60000 to £70000 Per Annum
Career Level
Experienced (4 years +)
View all Michael Page Procurement & Supply Chain
+ Follow
Log In and Apply
Upload your CV/Resume
Additional Personal Details
Other details about you

Mother Tongue*
Other Languages Spoken
Terms of Use/Notifications

Do you agree to our Terms of Use & Privacy Statement?

Receive updates & notifications from