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Head of Operations

My client is in the Logistics, Distribution and Supply Chain Sector.


The Head of Operations in Caerphilly will be responsible for...

  • Responsibility for warehouse health and safety processes
  • Conformance to service standards.
  • Adherence to weekly packing Schedule,
  • Ensure all orders dispatched according to requirements, on time and in full.
  • Plan team deployment in line with activity to provide cost effective service.
  • Monitor Daily and Weekly headcount requirement, in line with Business Requirements, utilising agency labour as required to improve productivity
  • Ensure clear standards are set for productivity performance and communicated to the logistics team
  • Ensure process and systems in place to measure actual performance and clearly communicate internally through regular staff briefings
    • Train, mentor and coach team members to promote and ensure a continuous improvement culture and develop individuals to enable them to maximise their contribution to the business and their work satisfaction
    • Maintain records of activity to confirm compliance with agreed requirements including internal standard product specifications

    • Liaising with customer's auditors and ensuring the execution of corrective action and compliance with customer requirement

    • Achieving agreed standards of service for both UK and Export customers

    • Monitoring performance by gathering relevant data and producing statistical reports

    • Ensuring there is a regular feedback process with Suppliers on quality and delivery performance and a non-conformance reporting process backed up by a corrective action and improvement process

    • Planning delivery timetables to meet customer delivery requirements

  • To be the change catalyst in seeking new and improved systems and process which result in increased warehouse efficiency, quality and productivity


The Head of Operations in Carephilly will have...

  • At least 5 years experience within Warehouse Management
  • Knowledge on managing 3PL providers
  • Have an understanding of Import and Exporting
  • Proven track record of project management activities
  • Prior experience managing Logistics budgets
  • Demonstrated coaching and training skills and people management experience
  • Experienced in implementing WMS systems

Job Offer

The Head of Operations will receive...

  • A salary of between £35,000-£45 depending on experience
  • Monday to Friday day shifts
  • Pension Scheme

Michael Page Logistics
Job Category
Job Type
£35000 to £45000 Per Annum
Career Level
Experienced (4 years +)
View all Michael Page Logistics
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