My client is one of the world-leaders in the distribution sector, with over 2000 employees and distribution elements across the world.
As a Logistics Customer Advisor you will be part of a 15 member team responsible for handling over 500 individual logistics queries per day; the majority via telephone. You will be the main source of escalation for customers, suppliers and in-house employee queries across a national distribution network. This could include resolving driver delivery queries or updating a large supplier upon stock levels and re-booked delivery schedules. You will quickly become the hub of the wheel in order to resolve and process all queries.
It is important to highlight that full training on in-house logistics systems will be provided, however the successful Logistics Customer Advisor will be responsible for the following tasks:
The successful Logistics Customer Advisor will be easily commutable of Derby and have the following skills and experience:
A company bonus of between £2,000-£3,000