SupplyChainRecruit.com


The Nr. 1 Jobsite for
Procurement Jobs, Logistics Jobs & Supply Chain Jobs

Logistics Customer Advisor (FTC)

My client is one of the world-leaders in the distribution sector, with over 2000 employees and distribution elements across the world.

Description

As a Logistics Customer Advisor you will be part of a 15 member team responsible for handling over 500 individual logistics queries per day; the majority via telephone. You will be the main source of escalation for customers, suppliers and in-house employee queries across a national distribution network. This could include resolving driver delivery queries or updating a large supplier upon stock levels and re-booked delivery schedules. You will quickly become the hub of the wheel in order to resolve and process all queries.

It is important to highlight that full training on in-house logistics systems will be provided, however the successful Logistics Customer Advisor will be responsible for the following tasks:

  • Resolving all customer queries within a timely manner.
  • The escalation of all relevant queries to your team leader as required.
  • Developing relationships with the Operational Team, Contract Partners and individual Customers.
  • Becoming a Champion of the companies contractual KPI's - overall ensuring that an outstanding level of customer service is delivered.

Profile

The successful Logistics Customer Advisor will be easily commutable of Rutland and have the following skills and experience:

  • Experience in a Logistics and/or Customer Service Background
  • Educated to A-Level's or equivalent
  • Commutable to Rutland
  • Passionate and desire to deliver exceptional customer service.

Job Offer

£18,000-£20,000

Advertiser
Michael Page International Recruitment Limited
Reference
13856452/001
Job Category
Town/City
Rutland
Salary and benefits
Pro Rata
Salary
£18000 to £20000 Per Annum
Career Level
Early Career (1 to 3 years)
View all Michael Page International Recruitment Limited
+ Follow
Apply
Log In and Apply
Upload your CV/Resume
Additional Personal Details
Other details about you

Mother Tongue*
Other Languages Spoken
Terms of Use/Notifications

Do you agree to our Terms of Use & Privacy Statement?

Receive updates & notifications from SupplyChainRecruit.com

Apply