Ocean Freight Forwarder

My client operates out of their hub in Felixstowe and primarily deals with the import and export of fast-paced ocean freight deliveries. Their business is rapidly expanding and they currently contract out to many house-hold names and market leading global brands. Their business has expanded considerably over the last few years and their brand has now become a premium within the perishable goods arena.

Description

The successful Ocean Freight Forwarder will report directly into the company Operations Manager and will be responsible for the following tasks:

• Working in a perishable goods environment across ocean freight
• Resolve customer queries and solve logistics problems
• Actively monitoring of all shipments and setting our customer's expectations
• Providing excellent customer service
• Providing quotes and price indications to our customers
• Providing import/export solutions, when dealing with HMRC regulations.
• Producing all relevant shipping paperwork and arranging transport and collections.

Profile

The ideal Ocean Freight Forwarder will have the following skills and attributes:

• Previous experience in a time dependant logistics environment is essential.
• 3 years + experience in ocean freight background.
• Desirably educated to Degree, or equivalent, level.
• Strong experience in Import/Export regulations, ideally with a worldwide remit.
• Ability to commute to Felixstowe.
• Flexibility, positive and outgoing attitude.
• The drive and tenacity to succeed, while delivering excellent customer service.
• The ability to commute within the wider Felixstowe area.
• Experience of the following systems would be beneficial: Hawbs, Manifest, Mawb.

Job Offer

£24,000-£33,000 + Bonus