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Operations Manager

My client is in the Logistics Distribution and Supply Chain sector and is a market leading brand.


The Operations Manager in Bristol will be responsible for...

  • Analyse and evaluate the repair operation in the UK and abroad identifying process and quality improvements
  • Manage and monitor appropriate and achievable SLA's to achieve Customer satisfaction and continual improvement.
  • Evaluate cost of stock, stock levels and value, storage systems and logistics provision recommendations for improvement and cost savings.
  • Continuous of 3rd party logistics providers ensuring SLA's are met and negotiated optimum rate agreements and rebates are undertaken.
  • Improve the visibility of sales orders, order processing and target teams to achieve delivery in full collection, repair and delivery to customers
  • Establish a customer journey management system to control the function and ensure that the function is performing to customer SLA's in all aspects of agreement
  • Be proactive in the management of supplier rebates discounts and price breaks
  • Be instrumental in developing and delivering Customer Portal to provide maximum sales order automation.
  • Understake skills inventory and skills gap analysis to provider a for future skill requirements


The Operations Manager in Bristol will have...

  • Previous experience of leading, managing and developing a team
  • Understanding of Lean principles
  • Conversant with overseas transfer pricing and cross boarder operations
  • Previous experience managing a 3PL transport function
  • Previous experience within a repairs or returns environment
  • Previous experience of developing systems and processes for new business ventures
  • Security and inventory control of high value goods

Job Offer

The successful candidate will receive...

  • A salary of between £60,000-£70,000 depending on experience
  • 10% Operational Bonus
  • Pension Scheme
  • 25+8 Days Holiday
  • Monday to Friday Day Shifts

Michael Page Logistics
Job Category
Job Type
£60000 to £70000 Per Annum
Career Level
Experienced (4 years +)
View all Michael Page Logistics
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