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Shift Manager

Our client, one of the largest postal logistics companies in the UK are looking for a Shift Manager to join their expanding team. Our client offers excellent company benefits and has a fantastic, inclusive culture centred around teamwork.


Duties and responsibilities of the Shift Manager role includes, but is not limited to:

  • To lead the execution of all planned inbound and outbound activity within agreed
    service levels.
  • Working to and monitoring the achievement of KPI's such as Delivery On Time, First Time Delivery Success and Enhancing Customer Service
  • Identify simple, commercial and innovative ways to improve for both the benefit of our customers and our business. Drive the implementation of this vision
  • Successfully manage relationships with drivers and the Transport team, working collaboratively and inspiring the workforce to achieve and succeed
  • Develop and nurture positive working relationships with internal and external stakeholders (including suppliers)
  • Develop the team to high level of competency, identifying development and succession opportunities for team members.
  • Ensure absence, performance and other ER issues are managed professionally by first line management team, taking responsibility for higher level cases where required.
  • Thinking analytically about project management with attention to detail, the ability to influence others and exceptional organisational skills.
  • Being obsessed by metrics and diving deep to find root cause quickly, to drive improvements
  • To ensure Health and Safety standards are maintained, taking responsibility for
    corrective actions.
  • To deputise for management on an ad-hoc basis


The successful candidate for the role of Shift Manager will possess:

  • Direct management experience for employees and their performance
  • Excellent customer service and interpersonal skills
  • A forward thinker, with an ability to manage high levels of ambiguity and thrive on change
  • Be methodical, organised, self-motivated
  • At least 5 years' experience of managing within a Warehousing & Distribution fast paced
  • Experience of working in a 24/7 operation
  • Experience of both Transport and Warehousing environments
  • Up to date knowledge of Health and Safety Legislation
  • Experience of working with yard management processes (desirable not essential)
  • National and International CPC Qualification (desirable not essential)

Job Offer

The successful candidate for the role of Shift Manager will benefit from:

  • Competitive salary
  • Quarterly bonus scheme
  • Company pension
  • Free on-site parking
Michael Page Logistics
Job Category
Job Type
£30000 to £35000 Per Annum
Career Level
Manager (Location / Team Leade
View all Michael Page Logistics
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