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Shift Manager (Parcel Distribution)

Shift Manager (Parcel Distribution)

Feltham TW13 7EA

Circa £33k + Bonus

Permanent - Full Time


DPD has experienced exceptional growth being the fastest growing express parcel delivery company in the UK. We have been voted the nation’s favourite parcel carrier for the last 6 years and have a very clear strategy to support our enviable position. We will only deliver the best service, use the best technology and recruit and retain the best people in the industry.

We are currently recruiting a Shift Manager for our Feltham Depot to strengthen our existing Depot management team and help our people to achieve ever-greater heights by leading and inspiring from the front. Could this be you?

This role requires night working and you’ll need the flexibility to work 5 nights from 7, to include weekends. You will be working in an environment where operating efficiently under pressure and at pace will be a fundamental aspect of the role.  

Your primary responsibility will be to ensure that the Warehouse Operatives are engaged, well managed and fully organised, so that the unloading of lorries and the accurate sortation of parcels is achieved in a timely and efficient manner. You will also:

  • Be comfortable working within and adhering to all Key Performance Indicators (Transport, Health & Safety and Costs) and being subject to all HSE regulations and local policies
  • And have added responsibility for resourcing additional staff at short notice in the event of any employee absence
  • Due to the time-critical nature of our business the successful management of the night function is crucial to ensure a smooth handover.

About You:

Passionate about providing outstanding service, you will thrive operating in an environment where working efficiently under pressure and at pace is key to your success. You should have a good level of people management experience, involving direct accountability and responsibility for motivating and leading a high performing team. In addition, we’ll also expect you to:

  • Be a good communicator, both written and verbal, with strong and decisive decision-making, problem solving and time management skills
  • Demonstrate high levels of resilience, self-motivation, flexibility and the ability to work on your own initiative
  • Have a good degree of computer literacy, as well as the ability to monitor performance and analyse data, along with the initiative to act accordingly
  • Be highly vigilant to any unscrupulous activity taking swift and appropriate action when required
  • Be comfortable working within and adhering to set Key Performance indicators, spanning Transport, Health & Safety and Costs

Specific Requirements

  • You must be willing to work across all 7 days, this will include weekends
  • You must hold a full driving licence.

Why DPD?

DPD is the UK’s leading time-critical parcel delivery carrier and as a multiple award- winning business, we’re also a great organisation to join. In return, you can look forward to an attractive remuneration package that includes an excellent basic salary, bonus and the chance to join a rapidly developing organisation, able to offer genuine career and personal development opportunities.

DPD actively promotes its Dignity at Work Policy

Job Type
Salary and benefits
Circa £33k + Bonus
£33000 Per Annum
Career Level
Early Career (1 to 3 years)|Experienced (4 years +)|Manager (Location / Team Leade
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