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Shift Manager (Parcel Distribution)

Shift Manager (Parcel Distribution)

Croydon CR0 4XB

Circa £33k + Bonus, Benefits & London Weighting

Permanent - Full Time – Based London South Depot


DPD is the fastest growing express parcel delivery company in the UK, with a turnover over £1 billion. Voted the nation’s favourite parcel carrier for the last 6 years, we have a very clear strategy to support our enviable position. We will deliver the best service, use the best technology and recruit and retain the best people in the industry.

We are currently recruiting a Shift Manager, to help strengthen our depot operations team and help them achieve ever-greater heights.

In this role you will be working closely with our self-employed (ODF’s) and employed Drivers, building a strong rapport with them while keeping the drivers engaged and motivated throughout the year. 

Other key focuses will be:

  • Ensuring all delivery & collection routes are properly set and that drivers scan and load their vans for delivery in a safe, timely and efficient manner
  • Maintaining ongoing communication with drivers to resolve any issues
  • Ensuring adequate resources are available to guarantee any ad-hoc collections are picked up either via your pool of drivers or by using couriers/agencies.
  • Ensuring that all relevant documentation and systems are completed accurately and in line with company and/or legislative requirements
  • Working to set Key Performance indicators including productivity, cost, transport and health and safety.

What we’re looking for:

  • Experience in a fast-paced operation with proven and demonstrable people management experience, involving direct accountability and responsibility for motivating and leading a high performing team ideally within a Transport setting.
  • Strong communication skills with the ability to inspire, motivate and manage your team.
  • Decisive and effective decision-making, problem resolution and time management skills.
  • High levels of resilience, self-motivation and flexibility.
  •  Excellent computer skills with the ability to use Google chrome applications.
  • The ability to do comprehensive reporting, alongside analysis of data is a key requirement for this role.
  •  You will also be highly vigilant to any unscrupulous activity taking swift and appropriate action when required.

Job Specifics:

You will have a comprehensive induction to DPD where we will go through the key processes that are required to make you a ‘rock star’.

This role will require you to work mornings. Our depots operate 365 days a year, therefore you will be required to cover any 5 shifts, which will include weekend working.

A full UK driving licence is required for this role.


Your package will include a competitive salary, which is in the region of £32.5K per annum, you will also be entitled to a competitive bonus scheme that is based on individual and company targets. As well as this you have access to some other fantastic optional benefits such as Ride 2 Work Scheme, Dining Cards, Gym Discounts, Holiday trading and discounts and savings on 1000’s of retailers.

Closing date for applications: Sunday 17th November 2019.

DPD actively promotes its Dignity at Work Policy.

Job Type
Salary and benefits
Circa £33k + Bonus, Benefits & London Weighting
£33000 Per Annum
Career Level
Early Career (1 to 3 years)|Experienced (4 years +)|Manager (Location / Team Leade
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