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Shift Managers (Parcel Distribution)

Shift Managers (Parcel Distribution)
£32.5k + Bonus + London Weighting

Making the switch to DPD could be the best move you’ll ever make. Represented in the UK by both DPD and DPD Local, we combine fantastic people, amazing service, innovative products and state of the art technology to deliver an incredible customer experience.

DPD have a Network of 66 Depots throughout the UK with 17 Depots in and around the London/Greater London area, and we have exciting growth plans to expand our Network over the next 5+ years.

Each Depot has a number of Shift Manager roles, so if you are interested in registering your CV for when opportunities arise in the London/Greater London area please send in your CV and someone from the recruitment team will contact you if your skills and experience are what we are looking for.

You would need to;

  • Excel working within a pressured, fast paced and time-bound environment
  • Be comfortable working to strict KPI’s
  • Able to effectively manage and motivate your teams
  • Be passionate about delivering a quality service
  • Demonstrate the DPD DNA of Respect, Accountability, Passion, Flexibility, Hard Work and Honesty

DPD operates across 7 days so you will need to be flexible to work 5 shifts from 7 to include working weekends.

The Roles

Shift Manager – AM Function (Working Nights)

Primarily responsible for ensuring that the Warehouse Operatives are engaged, well managed and fully organised, so that the unloading of lorries and the accurate sortation of parcels is achieved in a timely, safe and efficient manner.

Shift Manager – Collections and Delivery Function (Working Early Morning to Afternoon)

Primary focus will be the smooth management of the Collections & Delivery function. Supervising both franchised drivers (who operate on a self-employed basis within the depot) and employed drivers, you’ll ensure all delivery & collection routes are properly set and that drivers scan and load their vans for delivery in a safe, timely and efficient manner. On going communication with your drivers and handling any queries efficiently and effectively when they come in.

Shift Manager – PM Function (Working Afternoons to Evenings)

Primarily responsible for overseeing the accurate processing of Collections and Returns and undertaking driver debriefs, as well as ensuring relevant systems and reports are analysed and updated in a timely manner and that inbound customer service queries are answered and dealt with successfully.

About you

To succeed in these roles, prior experience of managing teams within a parcel distribution or similarly related fast paced industry would be preferable. You’ll also need to:

  • Be a good communicator, both written and verbal, with strong and decisive decision-making, problem solving and time management skills
  • Demonstrate high levels of resilience, self-motivation, flexibility and the ability to work on your own initiative
  • Be highly vigilant to any unscrupulous activity taking swift and appropriate action when required
  • Have a good level of computer literacy, as well as the ability to monitor performance and analyse data.

Specific Requirement

To be considered for this role you must have the Right To Work in the UK and a full UK Driving Licence

Why DPD?

DPD is the UK’s leading time-critical parcel delivery carrier as a multiple award-winning business, we’re recognised a great organisation to join! In addition to the competitive salary and bonus, DPD offers genuine personal development and career progression. We have ambitious growth plans and we actively encourage promotion from within and that's why so many of our managers began at the ground level of our company.

DPD activity promotes its Dignity at Work policy

Job Type
Industry Sector
Salary and benefits
£32.5k + Bonus + London Weighting
Career Level
Experienced (4 years +)|Manager (Location / Team Leade
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