Our client, a leader in mobile technology, based in Emersons Green, Bristol are looking for an immediately available Shipping Administrator to join their team on a temp-to-perm basis. Free parking is available on site.
Our client is in the Logistics Distribution and Supply Chain sector
Duties and responsibilities of the immediately available Shipping Administrator include, but are not limited to:
Act as the first point of contact for the customer, providing the highest level of customer service
Manging the return of broken devices and booking the device onto the CRM system.
Log all activities by updating the tracking list and cost of daily shipments.
Create labels for deliveries and collections.
Monitor and complete ad-hoc ticket requests.
Accepting and managing goods received and booking them in on Sage 200.
Accountability of customer own stock.
Closing tickets on the CRM when devices have been repaired and returned from the Poland branch.
Return fixed devices to customer.
Prepare shipment of faulty devices to send to our Poland branch, including scanning all detail to be shipped to Poland.
Check awaiting PO box, request update from Account Manager.
Original Equipment Manufacturer (OEM) - return broken devices back to original manufacturer.
Exchange and return devices - create a swap out label and send working devices to customers and return damaged devices
The ideal candidate for the role of immediately available Shipping Administrator will possess:
At least a year in an administrative role or similar
Be immediately available
A friendly, confident personality, good communication skills, an efficient and organised approach and the ability to work within a team as well as under their own initiative.
Basic knowledge of Microsoft Excel
Able to multi-task, working to deadlines
Attention to detail, with the confidence to ask for help when
Competent with Sage 200 or equivalent system is desirable but not essential
Experience of using a CRM system is desirable
The successful candidate for the role of immediately available Shipping Administrator in Bristol will benefit from:
- A competitive salary
- Monday to Friday Day Shifts
- Free parking on site
- An immediately available position with the opportunity to be made permanent
- The chance to work for a great company with an excellent working culture