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Transport Coordinator

You will be joining a leading 3PL who offer multiple logistics services for clients. You will be based at Worsley and will benefit from lots of progression opportunities.

Description

Your responsibilities as Transport Coordinator will include:

  • Provide driver and operational support
  • Manually re-planning and amending delivery schedule, reacting to changes in requirement and daily operation issues ensuring the safe and timely delivery of orders are completed ensuring a high level of customer service.
  • Be proactive in the promotion of safe working practices
  • ensure that all company and customer health and safety and environmental policies and procedures are fully implemented.
  • Ensure that all Company Quality, Operational and Administrative policies and procedures are implemented in a timely and effective manner.
  • Undertake both on the job and off the job training.
  • First point of contact for all customer / driver enquiries
  • Ensure all calls are handled in a professional manner adhering to a strict call queue target.
  • Enter customer fuel orders on to SAP accurately and in a timely fashion
  • Maintaining and exceeding customer service level in line with contractual KPIs
  • Assisting with any other tasks as required.
  • Undertake Emergency response base controller duties if required

This role requires you to work to a rotational shift pattern including full night shifts and weekend working

Profile

To be successful with your application of Transport Coordinator for this role you will have

  • You will possess a good level of education with strong numeracy and analytical skills with the ability to multi task and solve customer and operational issues daily.
  • Good interpersonal and people skills Excellent PC skills
  • You will have a proven track record in a logistics, ideally road tankers, with excellent communication skills and be able to demonstrate experience of interacting directly with customers to deliver the highest standard of customer service.
  • Experience of transport planning in a fast-moving and complex transport operation is essential.
  • You will demonstrate good commercial awareness and a commitment to providing customers with the highest standard of service.
  • Possession of a National and International CPC in Road Transport Operations is preferred, but not essential.
  • SAP experience would be advantageous but is not essential Strong team player with ability to adopt a flexible approach to maintain and improve the quality of service

Job Offer

You will be based in Worsley and benefit from an attractive salary, benefit package and progression opportunities

Advertiser
Michael Page Logistics
Reference
14029444/001
Job Category
Job Type
Town/City
Worsley
Salary
£25000 to £26000 Per Annum
Career Level
Early Career (1 to 3 years)
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