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Transport Operations Manager

My client is in the Logistics Distribution and Supply Chain Sector. They are a Global, Market Leading 3PL Brand.


The Transport Operations Manager in Swindon will be responsible for...

  • Direct responsibility for the dedicated transport operation
  • Manage and coordinate the work activities within your team.
  • To ensure all deliveries and collections meet the required contractual performance standards.
  • To proactively manage the daily within the contract.
  • Take responsibility for health and safety and the co-ordination of associated activities.
  • Ensure a customer focused approach whilst being responsive to customer requirements. Create excellence in customer relationship management by improving the service offered.
  • Work closely with the Logistics management team keeping them informed of any changes and initiatives taken on continuous improvement or cost changes.
  • Assist with budget preparation with the Logistics management team as required.
  • To ensure absence and holiday cover is in place for the role and also assist in absentee and holiday cover where required.
  • To ensure good quality communication with the customer on a day to day basis and to deliver any agreed actions required to keep the operation efficient.
  • Ensure company policies are communicated, applied and enforced.
  • Deliver team member performance reviews and develop or secession planning as appropriate.
  • Managing customer perception through meeting service levels, ensuring service failures are communicated effectively and that recurring issues are resolved.
  • To ensure that the transport function is legally compliant by ensuring correct compliance processes are in place, and monitored within the 0-license regulations.
  • To ensure the correct use of agency, own fleet/hire vehicles and subcontracted are optimised in line with business requirements (i.e. resource levels are appropriate for the volumes).
  • To monitor transport operation activities ensuring that contractual obligations for the customer are achieved, generating solutions for improvement where necessary.


The Transport Operations Manager in Swindon must have...

  • CPC holder
  • Operational understanding of team roles within a transport operation
  • Understanding of key operational cost drivers and P&L or cost centre management
  • Good communication & presentation skills
  • Experience within managing a team in a complex transport operation
  • Experience of improving employee engagement
  • Experience of working in a trade union environment
  • Experience of managing a Transport management team
  • Experience of managing an FMCG Transport Fleet

Job Offer

The Transport Operations Manager will receive...

  • A salary of up to £60,000
  • Car Allowance of £7,000 annually
  • Bonus Scheme up to 15%
  • 25+8 Days Holiday
  • Private Family Medical Insurance
  • Pension Scheme
Michael Page Logistics
Job Category
Job Type
£50000 to £55000 Per Annum
Career Level
Experienced (4 years +)
View all Michael Page Logistics
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