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Warehouse Operations Manager

You will be joining a leading client who continues to outperform the market, doubling its business in the last 5 years.

They possess a market-leading approach teamed with supply chain capability and a host of managed services, assuring the highest levels of customer service and satisfaction at all times.


Your role as Warehouse Operations Manager will include the following responsibilities:

  • Lead the operational team in order to control and positively impact agreed operational KPI targets such as productivity, SLA's, absence and Health & Safety
  • Thoroughly understand and interpret data relating to operational productivity and performance and implement proactive solutions to achieve area performance targets
  • Prepare resource requirement forecasts to support operational budget process
  • Ensure all activities are planned within budget parameters and these are reviewed and adjusted depending on department performance and volume changes
  • Attend daily operational review meetings, updating operational leadership team with accurate, relevant information to enable the DC to meet its business targets
  • Skilfully motivate a team of operational Supervisors, Team leaders and colleagues to achieve business goals; through focusing on operational performance & continuous improvement
  • Create high levels of employee engagement by managing day-to-day communications and promoting performance through engagement strategies within the area of responsibility
  • Develop an operational talent pipeline and succession plan through regular performance reviews and the use of Hi-Potential colleague Personal Development Plans
  • Demonstrate a strong awareness of and commitment to ethics, compliance and the Group Business Conduct Guidelines for all operations, ensuring compliance with all legal and company requirements including but not limited to Health & Safety, security, environmental
  • Motivates & inspires team to achieve extraordinary results
  • Delivers operational results by analysing and solving problems in a structured way
  • Proactively identifies potential issues, problems & opportunities   
  • Takes personal ownership for leading change and identifies & overcomes barriers to it
  • Adopts a positive and constructive attitude when handling change, ambiguity and potential obstacles
  • Maintains high standards of confidentiality and personal integrity, demonstrating courage in challenging behaviour that are in conflict with Company values
  • Instils pride and commitment in all employees by delivering engaging and powerful communication
  • Positively articulates operational targets to all stakeholders, through clear and concise messages
  • Creates two-way communication opportunities, ensuring dialogue and consultation with and between all stakeholders


To be successful with your application for the Warehouse Operations Manager you will have the previous following experience

  • Previous experience in a high volume semi-automated warehouse environment processing both Retail and E-commerce fulfilment utilising SAP EWM
  • Experience implementing Continuous Improvement strategies to support a Lean methodology approach with proven capability of process improvement
  • Sound understanding of Health, Safety and Environmental legislation & regulations
  • Extensive people management experience
  • Proven experience of developing and motivating a large team to achieve their goals
  • Excellent communication skills at all levels
  • Sound understanding and knowledge of Microsoft Word, Excel, PowerPoint & Visio
  • Proven ability to adapt and change rapidly
  • Highly customer focused
  • Sound financial understanding / experience, strict cost control discipline

Job Offer

You will be joining a leading client basin in Blackburn who offer a competitive salary and benefits package

Michael Page Logistics
Job Category
£38000 to £40000 Per Annum
Career Level
Manager (Location / Team Leade
View all Michael Page Logistics
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