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Warehouse Operations Manager

Our client is a leading stockist & distributor in Exeter They are seeking an experienced Warehouse Operations Manager to help them facilitate growth & help deliver world class Distribution & Customer service within the logistics distribution and supply chain sector.


The key responsibilities for the Warehouse Operations Manager;

  • Ensure that labour cost of Inbound and Outbound activities as described in the budget template fall within targeted costs through the implementation of robust control mechanisms
  • Ensure that overheads are contained within the monthly budgetary limits
  • Ensure Service Centre compliance to standard operating procedures, contractual requirements through the achievement of the pre-determined KPIs
  • Ensure all aspects of customer care are maintained to achieve customer satisfaction
  • Monitor productivity performance and agreed KPIs with Service Centre Manager in all areas of responsibilities and ensures targets are met or exceeded
  • Ensure the maintenance of warehouse optimisation activities to reduce Inbound and Outbound costs and maximise efficiency.
  • Effectively implement all inventory management procedures related to Inbound and Outbound processes in line with company guidelines, working in partnership with the Inventory Manager.
  • Ensure that Inbound and Outbound departments meet all H&S requirements and Direct Reports are aware of their responsibilities.
  • Ensure that statutory requirements of all regulatory bodies are complied with.
  • Monitor compliance to standard operating procedures
  • Provide effective leadership and motivation through regular team briefings
  • Provide prompt feedback to queries raised by other departmental managers and acts swiftly to warehouse service issues raised by customers
  • Take appropriate steps to maintain investors in people accreditation, agreeing clear objectives for direct reports and monitoring performance through annual appraisal process as per company guidelines.
  • Recruit, train and develop all direct reports, maintaining appropriate liaison with Human Resources department, with a view to support site succession plans.


The successful Warehouse Operations Manager will;

  • Experience of implementing Warehouse Manager Systems including RF Scanning and Transport planning software.
  • Experience of liaising with an In house Transport department
  • Previous, demonstrable experience within a similar level role or can showcase successful progression where this role would be the natural next step in your career.
  • Strong commercial acumen, having previously held budget and/or P&L responsibility within a sizeable operation.
  • Excellent leadership skills, with a track record of engaging and coaching large teams.
  • Led and driven multiple change management or continuous improvement projects within the Logistics or Distribution industries.
  • Excellent communication skills with a passion for inspiring your teams to achieve their best

Job Offer

The successful Warehouse Operations Manager will be receive;

Basic Salary - £40,000 - £45,000

Company Car or Allowance - £4,800



25 days + BH

Annual Bonus

Michael Page Logistics
Job Category
Job Type
Salary and benefits
Car, phc, bonus
£40000 to £45000 Per Annum
Career Level
Experienced (4 years +)
View all Michael Page Logistics
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